Inviting Indigenous Applicants: Personal Banking

3 weeks ago

Brampton, Canada TD Bank Full time

430847BR

Retail Banking - Customer Service

Brampton, ON

January 23, 2024

Hours

37.5

Workplace Model

Onsite

Pay Details

Department Overview

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long
- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.

We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.

Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.

Job Details

Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a **Personal Banking Associate **for our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking solutions. Do you think you have what it takes?

In this role, a typical day may look like:

- Engage customers in day to day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
- Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters
- Build customer confidence on emerging digital banking trends by educating them on mobile, ATM, and online banking
- Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management
- Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
- Participate in the timely and accurate completion of business processes and procedures
- Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD’s Code of Conduct and Ethics
- Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives

This particular posting is open to those who identify as **First Nation (Status and Non-Status), Inuit, and Métis** with interest in the JOB TITLE role. For other opportunities, both for **First Nation, Inuit, and Métis **communities and others, please visit the TD Career Site.

Job Requirements
- High School Diploma with over 1 year of relevant experience
- Undergraduate degree or equivalent is an asset
- Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet
- Knowledge of banking solutions and processes to advise customers
- A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills
- A dynamic, diligent, and effective influencer with can-do attitude to exercise initiative and handle several tasks and changing priorities
- A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, and effective manner

Additional Information

**First Nation, Inuit, and Métis** communities across Canada. We believe this is a key step forward on our journey towards Truth and Reconciliation.
We’re committed to the ongoing development and growth of colleagues, so that they can unlock their full potential and achieve their career goals. We treat colleagues with the same care, warmth and respect that we show our customers, and we know that caring colleagues and supportive leaders are what makes TD unique. To learn more, visit
**Indigenous Talent at TD**
**.**

Company Overview

**Our Values**
At TD we’re guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.
** Making Your Well-being a Priority**
A supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars — physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging

  • Personal Banking Associate

    4 weeks ago

    Brampton, Canada TD Bank Full time

    **Work Location**: Brampton, Ontario, Canada **Hours**: 18.5 **Line of Business**: Personal & Commercial Banking **Pay Details**: **KEY ACCOUNTABILITIES** **CUSTOMER** - **Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience**: - **Act as the premier...

  • Personal Banking Associate

    3 weeks ago

    Brampton, Canada BMO Financial Group Full time

    180 Sandalwood Pkwy, Units 2,3 Brampton Ontario,L6Z 1Y4 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Personal Banking Associate

    2 weeks ago

    Brampton, Canada BMO Financial Group Full time

    52 Peel Centre Drive Brampton Ontario,L6T 0E2 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Personal Banking Associate

    3 weeks ago

    Brampton, Canada BMO Financial Group Full time

    52 Peel Centre Drive Brampton Ontario,L6T 0E2 IFIC or CSC must be completed Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired...

  • Personal Banking Associate

    4 weeks ago

    Brampton, Canada BMO Financial Group Full time

    499 Main Street South Brampton Ontario,L6Y 1N7 IFIC or CSC must be completed Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired...

  • Personal Banking Associate

    3 weeks ago

    Brampton, Canada BMO Financial Group Full time

    9505 Mississauga Rd Brampton Ontario,L6X 0Z8 This position is based out of our new Mississauga Road & Williams Parkway branch in Brampton. This position requires availability to work anytime during branch hours, Monday through Saturday. Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance...

  • Personal Banking Associate

    3 weeks ago

    Brampton, Canada BMO Financial Group Full time

    52 Peel Centre Drive Brampton Ontario,L6T 0E2 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Personal Banking Associate

    2 weeks ago

    Brampton, Canada BMO Financial Group Full time

    45 Montpelier St Brampton Ontario,L6Y 6H4 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Personal Banking Associate

    2 weeks ago

    Brampton, Canada BMO Financial Group Full time

    9505 Mississauga Rd Brampton Ontario,L6X 0Z8 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Personal Banking Associate

    3 weeks ago

    Brampton, Canada BMO Financial Group Full time

    10575 Bramalea Road, Bldg E Brampton Ontario,L6R 3P4 IFIC or CSC must be completed Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the...

  • Personal Banking Associate

    2 weeks ago

    Brampton, Canada BMO Financial Group Full time

    20 Brisdale Drive Brampton Ontario,L7A 2Y7 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Personal Banking Associate

    7 days ago

    Brampton, Canada BMO Financial Group Full time

    9505 Mississauga Rd Brampton Ontario,L6X 0Z8 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Personal Banking Associate

    7 days ago

    Brampton, Canada BMO Financial Group Full time

    8950 Hwy 50 Brampton Ontario,L6P 3A3 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall...

  • Personal Banking Associate

    6 days ago

    Brampton, Canada BMO Financial Group Full time

    45 Montpelier St Brampton Ontario,L6Y 6H4 This position is based out of our new Mississauga Road & Financial Drive branch in Brampton. This position requires availability to work anytime during branch hours, Monday through Saturday. IFIC or CSC must be completed Delivers exceptional service to BMO customers and prospects. Identifies customer needs and...

  • Personal Banking Associate

    4 weeks ago

    Brampton, Canada BMO Financial Group Full time

    9990 Airport Road Brampton Ontario,L6S 0C5 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Personal Banking Associate

    4 weeks ago

    Brampton, Canada TD Bank Full time

    **Personal Banking Associate**: - 426300BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 545 Steeles Avenue West **Employment Type** - Regular **City** - Brampton **Time Type** - Full Time **Province/State** - Ontario **Hours** - 37.5 **Workplace Model** - Onsite **Pay Details** **Department Overview** At TD...

  • Personal Banking Associate

    7 days ago

    Brampton, Canada TD Bank Full time

    Nous utilisons des témoins pour fournir et améliorer nos services de sorte à vous offrir une expérience plus personnalisée, et les services de suivi sont désactivés. Pour en savoir plus sur les témoins utilisés et pour consulter vos préférences, veuillez vérifier les paramètres de votre navigateur ou sélectionner Accepter pour consentir à...

  • Personal Banking Associate

    5 days ago

    Brampton, Canada TD Bank Full time

    Nous utilisons des témoins pour fournir et améliorer nos services de sorte à vous offrir une expérience plus personnalisée, et les services de suivi sont désactivés. Pour en savoir plus sur les témoins utilisés et pour consulter vos préférences, veuillez vérifier les paramètres de votre navigateur ou sélectionner Accepter pour consentir à...

  • Community General Manager

    2 weeks ago

    Brampton, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Market Administrative Assistant

    1 week ago

    Brampton, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...