Manager, Aml/kyc Due Diligence Operations- Global

2 weeks ago

Toronto, Canada Royal Bank of Canada Full time

**Job Summary**

**What is the opportunity?**

To manage KYC Due Diligence operations, project management, and execution in support of the Global Transaction Banking (GTB) Due Diligence (DD) team. Operations include data management, multi-stakeholder reporting, reconciliation, case/file allocation, planning and forecasting. Projects to be managed and executed upon include efficiency/automation initiatives, and KYC platform migration. The incumbent will also support the the completion of KYC refresh and on-boarding files.

**What will you do?**

RESPONSIBILITIES- KYC Operations
- Execute the team’s multi-stakeholder reporting which includes monthly management reporting, AML Compliance required reporting, and team performance reporting.
- Support the team in the creation of bulk requests for information (RFI’s) and /or file completion for certain clients whose KYC refresh is due.
- Perform back-end bulk data uploads onto the KYC system in collaboration with IT.
- Perform monthly and quarterly reconciliation of client records between the KYC system and client transaction systems (Sales Platform, CCMS).
- Ensure data integrity on the KYC system (Fenergo) and supporting tools.
- In conjunction with the Associate Director, perform file allocation and generate backlog forecasting and planning data.
- Maintain and report anticipated account data by querying and compiling transaction data and collating client responses or confirmations of anticipated activity.
- Provide data required for audits, oversight testing, quality assurance, and regulatory examinations.
- In conjunction with the KYC analysts and associate directors, escalate to IT vendors, and other internal system owners, any system issues impacting the team’s ability to perform their KYC responsibilities.
- Provide support to other members of the team, responding to day-to-day questions as they relate to client on-boarding or refresh efforts..
- Provide support to the Director, DD in the management of team user access to vendor tools such as Lacuna BankCheck, SWIFT KYC, and Fenergo.

RESPONSIBILITIES- Efficiency Initiatives and Enhancements
- Manage the targeted enhancements portfolio and ensure deliverables are met.
- Implement, initiatives targeted at enhancing existing tools used for reporting, reconciliation, and case tracking, as well as other implementable tools on the enhancements portfolio.
- Support the Director, DD and the team in the implementation of enhanced training tools and artifacts that ensure that new team members are supported to perform their duties independently in a much shorter timeframe.
- Work closely with other DD teams to adopt and share best practices.

**What you need to succeed?**

**Required**:

- Bachelor’s degree in Business, Commerce or related field
- Proven communication skills
- Strong analytical skills.
- Relevant work experience in financial industry and working knowledge of AML/KYC regulations
- Strong work ethic & attention to detail
- Proficient time management and organizational skills
- Effective client relationship management skills

**Preferred**:

- Strong Excel, VBA, Macros, querying databases, and working with large datasets.
- Strong presentation skills including MS Powerpoint and data surfacing programs such as Tableau.
- Working knowledge of at least one programming language such as Python, R, or SQL.
- CAMS/Working towards CAMS certification.
- Familiarity with Fenergo KYC system is a plus (but not required)

**What’s in it for you?**

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
- Leaders who support your development through coaching and managing opportunities
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
- Flexible work/life balance options

**Job Skills**

Agile Methodology, Business Acumen, Business Data Analysis, Business Process Modeling, Communication, Critical Thinking, Decision Making, Interpersonal Relationship Management, Problem Solving, Requirements Analysis

**Additional Job Details**

**Address**:
RBC CENTRE, 155 WELLINGTON ST W:TORONTO

**City**:
TORONTO

**Country**:
Canada

**Work hours/week**:
37.5

**Employment Type**:
Full time

**Platform**:
Capital Markets

**Job Type**:
Regular

**Pay Type**:
Salaried

**Posted Date**:
2024-02-22

**Application Deadline**:
2024-03-08

**I**nclusion** and Equal Opportunity Employment**

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle

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