Ocean & Air Import Operation Coordinator (Mandarin

4 months ago

Markham, Canada Daya Freight Canada Inc. Full time

**About us**

Daya International Freight Forwarding Co.,LTD. is an international First-Class freight forwarder, member of NVOCC, IATA, WCA, JCTRANS. Our headquarters is in Shanghai and our branches are located at Shenzhen, Ho Chi Minh City, Toronto, Los Angeles, New York City and Dallas.

Daya Freight Canada is the Canadian division of the Daya International Freight Forwarding Co. We are an industry leading and highly regarded freight forwarder, and growing rapidly.

**Job Summary**:
**Responsibilities**:

- Communicate with customs brokers, carriers and customers to ensure timely delivery of shipments
- Liaison with CBSA, PGA and any/all OGDs required for timely release and proper final accounting of shipments
- Monitor shipment statuses and address any delays or issues that may arise
- Staying informed about trade regulations, tariffs, and international trade agreements to ensure adherence to legal requirements. This includes understanding import/export laws, restrictions, documentation and licensing requirements.
- Dispatching of LTL, truck, air and ocean shipments including tracking/tracing and keeping clients updated
- Maintain accurate records of shipments, transactions, costs and customer interactions
- Collaborate with internal teams to optimize import processes and resolve any operational challenges

**Skills**:

- Mandarin/English speaking is mandatory / Cantonese speaking is an asset
- Knowledge of customs clearance processes and procedures
- Experience with dispatching local ground transportation
- Familiarity with operations of airport cargo terminals and railway container yards

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Work from home

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

**Education**:

- DCS / DEC (preferred)

**Experience**:

- ocean/air import coordinator: 2 years (preferred)

Licence/Certification:

- CIFFA (preferred)

Work Location: Hybrid remote in Markham, ON L6G 0C5

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