Receptionist (Full-time, On-site)
1 month ago
The Receptionist is responsible for attending to visitors and dealing with inquiries on the phone and face to face. Also supplies information regarding the organization to the general public, clients and customers. Complete administrative and mailing duties and assisting other departments as needed while maintaining a positive demeanor as being the first point of contact for visitors to the company.
PRINCIPAL RESPONSIBILITIES
Reception (30%)
- Customer service & related duties
- Switchboard operation
- Collecting and distributing incoming couriers
- Operate switchboard; timely answering, directing, transferring calls to appropriate departments
- Greet visitors; maintain guest book, sign-in on arrival and sign-out on departure; informing appropriate parties to meet visitors
- Maintain lobby cleanliness and security
- Regularly update, distribute company telephone directory
- Consumable supplies management for employees
Mail Duties (30%)
- Receive, log, inform and/or distribute incoming mails, small parcels to recipients
- Collect, prepare delivery slips; make arrangements, release outgoing mail, small parcels for pick-up
- Collect and distribute incoming couriers
Invoice processing (30%)
- Invoice process for VPs, HR, CFO, and CEO.
- Invoice process for Property Management department
Travel Booking (5%)
- Flight booking for VP, CFO and CEO.
Support (5%)
- Support in ad hoc tasks for Property Management
KNOWLEDGE, SKILLS, AND ABILITIES
- High school diploma required
- 1-2 years experience in a customer service-related role in a corporate environment
- Knowledge of administrative and clerical procedures
- Knowledge of customer service principles and practices
- Keyboard skills
**Conditions of Employment**:
**Equal Opportunity Employer**:
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