Middleware Systems Administrator

2 weeks ago

Mississauga, Canada CGI Full time

If you are a highly motivated person with a passion for technology, we have an exciting opportunity for you We are currently seeking a talented individual to join our team as a Middleware Support Specialist.

As part of a small, dynamic team, you will be responsible for providing exceptional support to multiple clients. We will be looking for someone with a solid understanding of Middleware components with Linux/Unix experience. This position will challenge you to keep up with current technology and work in a fast-paced environment. You will have the opportunity to work with a diverse group of clients and play a key role in ensuring their success.

Insights you can act on

While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.

When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees "members" because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.
Your future duties and responsibilities

**Activities may include**:
Performing regular product maintenance and monitoring performance;
Maintaining and developing scripts using UNIX shells and Windows PowerShell;
Using software tools and material to diagnose and solve issues/outages;
Resolving problems in compliance with the established procedures;
Using standard tools and procedures to carry out the established service deliveries and maintenance tasks;
Coordinating the delivery of middleware services in cooperation with other level-two service groups (security, telecommunications, Virtualization, DBA, Cloud), level-three technical specialists and external suppliers;
Responding to clients requests based on contractual conditions;
Following ITIL processes for managing incidents, questions and requests for changes;
Ensuring the development and update of procedures and documentation;
Working with Application Development Teams to install, configure and manage various Middleware tools;
Preparing reports for clients based on their needs.
Performing adhoc tasks as requested.
Required qualifications to be successful in this role
Desired Hard Skills

**Knowledge and experience with some of the following tools**:
Red Hat JBoss
Apache Tomcat
Oracle WebLogic Server
SSL Certificate expertise
Linux/Unix
database knowledge
Scripting (Perl, Shell, etc.)
ITSM Ticketing Tool

Desired Soft Skills
Quick learner that understands DevOps processes and containers;
Independent worker that requires little supervision beyond initial scope expectation and transfer of requirement;
Excellent Communication and Collaboration Skills;
Excellent Problem Solving Skills;
**Bilingual**: Fluency in English (mandatory) and French (Asset), spoken and written;
You will be required to carry a mobile phone and provide 24/7 on-call support in rotation with other team members.

Education and Certification
Bachelor's degree with a focus on Information Technology, or equivalent
3 - 5 yrs experience supporting IT tools
ITIL certification an asset

All CGI offers of employment are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary depending upon specific assignment, or upon any government security clearance. Due to the nature of the government contract requirements and/or clearance requirements, citizenship is required.
LI-LP6

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