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Laval, Canada INNOVA Medical Opthalmics Full time

INNOVA Medical Ophthalmics est le plus grand distributeur d'instruments ophtalmiques au Canada, avec des produits allant de l'équipement de diagnostic aux lasers de traitement. Nous avons une équipe d'employés dévoués qui ont contribué à notre croissance et qui offrent un service à la clientèle exceptionnel.

Nous travaillons dur, mais nous aimons aussi nous amuser Nous organisons des fêtes d'anniversaire et d'équipe, des barbecues d'été, des concours de sculpture sur citrouille, des défis de marche, et bien d'autres événements avec notre équipe. Nous aimons faire la fête

Nous avons une excellente occasion pour un commis bilingue aux comptes clients de se joindre à notre équipe, soit à notre siège social situé au coin de Steeles et Victoria Park, soit à notre bureau de Laval, au Québec.

Le commis bilingue aux comptes clients sera responsable des interactions diplomatiques avec nos clients afin de fournir de l'information sur la facturation et du soutien pour faciliter le paiement rapide des factures dues à l'organisation. Vous serez également responsable des rapports réguliers et de tous les aspects des fonctions comptables administratives.

Principales responsabilités
- Collaborer avec le directeur financier pour maintenir les objectifs de recouvrement et les niveaux généraux de performance des comptes clients.
- Élaborer des stratégies de recouvrement afin d'atténuer les objections des clients à payer leurs créances dans les délais impartis.
- Enquêter sur les problèmes de recouvrement et conseiller les clients sur les politiques et procédures de l'entreprise en matière de créances.
- Travailler en collaboration et avec respect avec nos clients pour assurer le paiement rapide des comptes en souffrance par le biais d'appels directs.
- Envoyer les factures et les relevés par courrier électronique pour faciliter le recouvrement.
- Rapports mensuels sur les groupes d'achat
- Traitement des paiements par carte de crédit
- Missions ad hoc

Exigences
- Baccalauréat en comptabilité, finance ou administration des affaires et 2 ans d'expérience, ou une combinaison équivalente.
- 2 ans d'expérience directe dans le domaine des comptes clients
- Capacité avérée à calculer, enregistrer, corriger et gérer avec précision les chiffres comptables et les dossiers financiers.
- Solide connaissance des réglementations en matière de recouvrement et des pratiques équitables en matière de crédit
- Doit posséder un haut niveau de jugement moral pour le traitement d'informations confidentielles et de transactions monétaires.
- Expérience de la collecte de données, de la compilation des informations appropriées et de la préparation de rapports.
- Solides compétences en matière de diplomatie, de négociation et de résolution des conflits afin de gérer les retards de paiement et les comptes en souffrance.
- Connaissance de base des systèmes comptables, des budgets et des contrôles internes.
- La connaissance de SAP Business One, de Microsoft Dynamics ou d'un logiciel comptable similaire est considérée comme un atout.
- Souci du détail et haut degré d'exactitude
- Forte éthique de travail et attitude positive au sein de l'équipe
- Solides capacités d'analyse, de planification, d'établissement de priorités et d'exécution.
- Excellentes aptitudes au travail d'équipe et à la constitution d'équipes
- Capacité à communiquer efficacement à l'oral et à l'écrit en français et en anglais.
- Solides compétences en matière d'identification et de résolution des problèmes
- Grande maîtrise de la suite bureautique Microsoft Office

**Job Types**: Full-time, Permanent

Pay: From $40,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
- Work from home

Schedule:

- Monday to Friday

Application question(s):

- Which accounting systems do you have experience working with?

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- collections calls: 2 years (required)
- Accounts Receivables: 2 years (required)

**Language**:

- and writes fluently in both French and English (required)

Work Location: In person

Application deadline: 2024-04-29
Expected start date: 2024-05-06