Building Services Assistant

7 months ago

Vancouver, Canada Tit Mouse Inc Full time

**Titmouse** is looking for an enthusiastic and efficient full-time Building Services Assistant** **to join our awesome Facilities/Operations team

**LOCATION**:Vancouver, BC

**GENERAL FUNCTION**:As a member of the Operations team in the Titmouse Vancouver location, the Building Services Assistant will provide exceptional customer service to our Employees, Guests and Vendors alike, as well as assist the Building Services Manager with operational and administrative duties that support the facility and all Studio endeavours. You will handle the function of Building Services Assistant with enthusiasm and always keep in mind that you are representing the Studio to all you come in contact with.

**ESSENTIAL DUTIES AND RESPONSIBILITIES**:

- Serve as main lobby front desk greeter to all employees, guests and vendors; assess purpose of Studio visit and provide appropriate direction; oversee guest/vendor check-in process via Sine software.
- Receive all mail, packages and deliveries; notify appropriate internal parties for pickup and/or coordinate delivery to final destination.
- Organize shipments and pickups staged in the main lobby while always maintaining tidiness of area; assist with packing and preparing shipments of Studio or crew gifts.
- Schedule interviews as requested on behalf of hiring managers.
- Help Building Manager as needed with general Studio operational issues: troubleshooting employee service requests, maintaining common areas, coordinating daily repairs/maintenance, assisting with furniture moves, helping with janitorial, parking, access control and security matters.
- Help field requests and coordinate internal employee inquiries through online service ticketing system (requests for office supplies, furniture changes, conference room bookings, badge re-activations, general R&M, etc.).
- Assist the Building Services Manager with quality control inspections to ensure the Studio is presentable and neat at all times, maintaining all common areas in the buildings - lobby, kitchens, break areas, artist work areas, conference rooms.
- Make coffee and re-stock inventory of kitchen, office and washroom supplies.
- Help with basic cleaning in the absence of janitorial service (empty trash, refill washroom supplies, load and unload dishwashers, etc.).
- Assist Building Services Manager with coordinating in-house events and parties as well as offsite events; research vendors and help coordinate logistics; order food and supplies, perform setup/cleanup; may require occasional night or weekend hours
- Run off-site errands if Building Services Manager is out of office (food pickup, postal service, etc.).
- Other duties as assigned.

**KNOWLEDGE, SKILLS, AND REQUIRED ABILITIES**:

- Minimum 1 year of experience in an office environment, preferably in Entertainment, Events or a creative environment
- Preferred working knowledge of Google Suite (Gmail, Docs, Sheets, Forms)
- Excellent planning and organizational skills.
- Be detail-oriented with excellent organizational skills
- Strong verbal, written and interpersonal skills needed. Able to work independently, as well as collaborate and work effectively with different teams and stakeholders.
- Self-starter, resourceful, but also able to take direction.
- Strong time management skills, ability to effectively prioritize and manage multiple projects simultaneously and follow through on issues in a timely manner.
- Being flexible/adaptable is essential.
- Enthusiastic commitment to providing excellent customer service.
- Able to lift up to 50 lbs.

**NECESSARY WORK HABITS**:

- Adhere to all Titmouse, Inc. policies and procedures.
- Maintain courteous and cooperative manner with all staff and outside contacts and demonstrate respect and a positive attitude toward them at all times during workday.
- Be a team player, but also take initiative and be flexible in assisting others to the best of their ability to ensure accurate work product.
- Be organized in work areas, files, etc., contributing to the efficiency and accuracy of work within the assigned workday and avoiding unnecessary extra time.
- Be able to comprehend assignments or to clearly and concisely ask for clarification until the assignment is understood.
- Exhibit dependability by arriving and leaving work on time; by taking the allotted time for lunch and breaks; by limiting personal telephone calls and socializing to break periods.
- Engage in conduct that enables the company to achieve its goal of providing a professional work environment and that is not disruptive to that environment.
- Be willing to put forth best effort at all times during the assigned workday.
- Must maintain confidentiality over all matters and proprietary information

$20 - $23 an hour
- Hourly rate will be dependent on experience

Don't forget to submit your resume
- We thank all applicants for their interest. However, only those selected for an interview will be contacted.

**Thank you for your time We appreciate it

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