Undergraduate Program Advisor

3 weeks ago

Ottawa, Canada Carleton University Full time

**Duties and Responsibilities**:
The Sprott School of Business values the importance of being creative, caring and connected. As a cultivator of these values, the Undergraduate Academic Advisors endeavor to provide an exceptional academic experience so that students are able to achieve their desired level of education in order to fulfill their academic and/or life purpose.

The Academic Advisors must perform a multitude of tasks to support and assist the Bachelor of Commerce (B.Com) students, Bachelor of International Business (BIB) students, and Minor in Business, (incl. Minor in Business for Arts Management, B.Sc., BEng, Entrepreneurship, Earth Sciences Concentration in Finance) students, specials students, Ottawa U students, Post-Baccalaureate in Accounting students and any other students interested in undergraduate business courses.

**Qualifications**:
The incumbent must possess the following qualifications:

- Demonstrated personal initiative, resourcefulness, decision making ability and flexibility.
- Excellent administrative and time management skills with the ability to organize work effectively, set priorities and meet strict deadlines without direct supervision
- The ability to simultaneously work on several assignments with pressures of multiple demands and changing priorities
- Possesses effective communication skills, both oral and written
- Reliability and accuracy are critical along with confidentiality
- With excellent interpersonal skills, the incumbent must be capable of relating successfully to all members of the University community (staff, faculty and students), responding to queries in a professional manner, and possess the ability to work successfully both without direct supervision and within a team
- The position requires a sensitivity to, and understanding of, various cultural, ethnic and linguistic profiles
- Must be familiar with campus life, possessing a sound knowledge of academic policies and regulations throughout the University and of programs offered by the School and has an understanding of procedures governing the processing of student records. The incumbent acts as an information resource for students and faculty members
- Knowledge of search engines and web search techniques. Ability to adapt to a changing electronic environment
- Knowledge of statistical procedures will be an asset.
- Knowledge in an academic student environment will be an asset.

**Education and Experience**:
The above is normally acquired through the completion of:

- A three-year university degree, preferably in Business.
- Three years of post-secondary administrative experience
- Supervisory experience is an asset

**HR Note**:
Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner. Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Métis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.

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