Business Service Associate

2 weeks ago


Edmonton, Canada Canada Life Assurance Company Full time

**Description:
- Permanent Full Time- As a Business Service Associate, you will provide direct-to-client service to customers located within the Prairie Region. You will join a team of sales and service roles who collaborate very closely across multiple office locations; this partnership and team mentality contributes to the overall brand experience, and retention of existing clients.-
**What you will do**
- Maintains exceptional brand experience and places customer at the centre of all we do, striving for service excellence
- Conducts short
- and long-term planning and management for events including regional calendar coordination
- Customized reporting capabilities; differentiating and anticipating the needs of clients
- Strong technical understanding and knowledge of internal and end-client administration systems/platforms/tools
- Contributes to annual and quarterly business plans and establishes realistic product and process goals to achieve success
- Collaborates with sales, operations, and peer service teams to achieve shared objectives, improve productivity, and process efficiency
- Some travel will be required

**What you will bring**
- Highly adaptable, driven to be your best, and proven initiative
- Previous experience in a client service role is an asset
- Exceptional customer service skills
- Ability to build strong relationships
- Ability to drive results and innovation
- Excellent verbal & written communication skills
- Strong attention to detail
- Demonstrates organizational & time management skills
- Proficient in using the Microsoft Office Suite and CRM Database
- Strong collaborator
- Keen on teaching and training others
- Hold a valid Driver's license
- Ability to travel throughout an assigned region using your own means of transportation
- The base salary for this position is between **$49,100****:

- $81,800** annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.-
- Be your best at Canada Life- Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.- You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.- Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.- Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.- We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.-
- Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.- #LI-Hybrid



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