Peer Support Coordinator, Community Transition

2 weeks ago

Coquitlam, Canada PHSA Full time

**Peer Support Coordinator, Community Transition Team**
BC Mental Health & Substance Use Services

Coquitlam, BC

The Peer Support Coordinator, Community Transition Teams (CTT) reports to the Program Manager, CTT and provides supervision to designated Peer Support Workers. The role works as a member of the Correction Health Services interdisciplinary team to provide individual peer support counselling and harm reduction information through a Trauma Informed Care Framework, Anti-Racist and Indigenous Cultural lens.

The Peer Support Coordinator facilitates group and one-to-one peer support meetings, plans and delivers information sessions, develops relationships based on respect and assists clients and their support network with locating appropriate health, social and legal services and resources. The role provides advocacy to clients, organizes venues and materials for support sessions and selects and screens volunteer active and non-active drug users for designated program enrollment as required. The role supports on-going team planning, development, evaluation and quality improvement activities by assisting with research and special projects, maintaining and compiling statistics, participating in committees, task groups, and/or program initiatives as required.

**What you’ll do**
- Supervise Social Service Assistants and other designated staff by performing duties such as scheduling and coordinating work assignments, evaluating employee performance and determining related training and orientation requirements.
- Provide individual peer support counselling and harm reduction information. Facilitate group and one-to-one peer support meetings based on individual client needs and provides peer-based support and guidance to clients to assist in skill building, empowerment and community integration.
- Plan and deliver information sessions on a variety of topics such as mental health and addiction services, peer services, consumer-run services and other appropriate services and resources. Consult with, and brings concerns to the attention of the designated Supervisor. Address and make referrals to other community resources as appropriate and follows protocols for obtaining assistance in an emergency/crisis situation.
- Develop relationships based on respect with clients and their family, friends and allies by encouraging informed decision making and helps to create a non-judgmental environment by sharing experiences and insight. Encourage and support clients to become active and involved in their own health.
- Assist clients and their support network with locating appropriate health, social and legal services and resources as required, such as physicians, psychologists, psychiatrists, surgeons, housing, employment and financial assistance, advocacy and support groups, by methods such as providing information on how to choose a service provider; collecting and organizing a province wide resource list of appropriate community-based services providers; maintaining electronic and paper based up-to-date referral information; creating linkages to other community resources and programs; contacting relevant organizations/businesses/services; and providing information on procedures to attain services and assistance with accessing services.
- Provide advocacy to clients by performing duties such as speaking on their behalf in a variety of settings, providing information regarding rights to services to the client and their family members, partners, friends, and other loved ones; attending meetings and workshops to represent the designated Program; assisting clients in completing forms and letters concerning barriers to services; notifying designated Supervisor of systemic advocacy issues; and receiving/documenting complaints or ideas for improved service and ensuring action steps are taken with issues raised.

**What you bring**
- Graduation from a recognized degree program in Social Science plus two year's recent, related experience including one year in a supervisory capacity or an equivalent combination of education, training and experience.
- Ability to communicate effectively both verbally and in writing
- Ability to deal with others effectively.
- Physical ability to carry out the duties of the position.
- Ability to organize work.
- Ability to operate related equipment.
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).

**What we bring**

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too - offering health, wellness, development programs to support you - at work and at home.
- Join one of BC’s largest

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