Project Manager

4 days ago

Brampton, Canada Rogers Communications Full time

Our Digital & Technology team wakes up every day with one goal in mind - to connect Canadians to the people and things that matter most. Collectively, we’re proud to support 30 million Canadians each month.

We manage a robust portfolio that champions the leading edge of technology and media. We drive projects that expand connectivity to underserved communities from coast-to-coast-to-coast; build and enhance our fixed broadband network to provide high-speed Internet, TV and Smart Home Monitoring; and support our world class wireless network, offering our customers Canada’s largest and most reliable 5G network. As the Digital & Technology team, we are building our tomorrow, today.

Come play a key role in building the future of innovation in Canada, Let’s make your possible.

Do you enjoy working on high-scale, complex, and high visibility projects and programs? If yes, consider the following opportunity:
Reporting to the PMO Manager, Core Network Program Management Office at the Rogers Park Brampton Campus, you will play a key role in managing the entire project life cycle taking projects/programs from inception to final implementation and closure. You will be accountable for delivering Technology projects/programs within scope, on schedule, on budget, at the expected quality, and in alignment with the Technology PMO’s methodologies and guidelines.

**Responsibilities**:

- Manage the successful execution of large, complex, cross functional projects/programs simultaneously on-time, within scope and on budget, in a fluid fast-paced environment
- Direct the Implementation Planning, Execution and Closure of Technology projects dealing with the introduction of new services, lifecycle changes of existing services, new platforms, capacity augmentations, software & hardware upgrades, Network Function Virtualization deployments, optimization and redundancy enhancements
- Based on the project requirements, identify & govern overall scope, deliverables and interdependencies to deliver on the project objectives and in-service targets.
- Expertly manage project cost estimating, budgeting and control activities to meet budgetary objectives
- Managing Channel readiness, including marketing, communications and call centre readiness to ensure a great customer experience and timely products and services launch
- Build strong collaborative relationships with project Sponsors, Business, IT and Network stakeholders, to successfully deliver project milestones
- Proactively monitor, track and control project outcomes by mitigating risks and resolving issues to ensure overall business readiness of the solution
- Proactive vendor management to deliver based on contracted goods and/or services, to meet project requirements and timelines
- Develop a detailed project plan to monitor and track progress of all tasks, spend, dependencies and deliverables in compliance with Rogers Technology/Engineering specifications and Statements of Work
- Set and manage project expectations while maintaining accountabilities with Demand Management, Development, Quality Assurance teams and others, to ensure deliverables are met
- Create and maintain comprehensive documentation including Project Charter, Project Plan, Issue and Action Log, Risk Management Plan and Status reports to the sponsor, project team and senior management as required
- Schedule regular Project status review meetings and Steering committee meetings with the sponsor, management and required project stakeholders
- Work creatively, collaboratively and analytically in a problem-solving environment demonstrating teamwork, innovation and delivery excellence.

Qualifications:

- Post-Secondary degree in Computer Science, Business, Engineering or related technical discipline
- 7-12 years of project management experience delivering large, complex projects, preferably in the Telecommunications industry
- PMP certification is required
- ITIL/ITSM certification preferred
- Certified Scrum Master (CSM) preferred
- Knowledge of the Software Development Life Cycle (SDLC)
- Advanced skills in MS Office suite, SharePoint, BI tools and highly proficient in MS Project & JIRA
- Experience in the project delivery of advanced technologies including Voice, IMS, Advanced Services, Data, IP Networks, Security Requirements, NFV (Network function Virtualization) deployments, Cloud Computing and Unified Communications
- Strong project financial forecasting and cost management
- Strategic thinker who can make decisions and plan, develop and implement innovative solutions
- Must possess strong negotiation, influencing, stakeholder management, communication and Business writing skills
- Ability to effectively communicate project scope, cost, schedule to senior and C-level leadership team
- A highly motivated individual with strong leadership, organizational, analytical, troubleshooting and conflict resolution skills

**As a condition of hire, all new employees will be required to provide proof of vacci

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