Medical Office Assistant/receptionist

7 days ago


Burlington, Canada Aldershot Village Medical Full time

**Skills, knowledge and job requirements**:

- Exceptional organizational skills.
- Attention to detail.
- Excellent interpersonal and oral/written communication skills.
- Ability to manage difficult patients.
- Strong problem-solving skills.
- Capacity to adapt quickly to a fast-paced, dynamic work environment.
- Ability to prioritize, manage time effectively, and be flexible in a very active work environment.
- Ability to maintain confidentiality and impartiality.
- Exercises good judgment.
- Ability to work independently and effectively with all members of the health care team.
- Respect our patients and ALL members of the team.
- Clinic is located in Aldershot / Burlington, applicants must have reliable transportation.
- Experience in EMRs will warrant a higher pay scale

**Roles and Responsibilities**
- Patient Check-In - greeting patients upon arrival, assessing and directing to appropriate areas in the clinic
- Practice and maintain appropriate infection control procedures
- Answering the phone, triaging calls and booking appointments for patients with appropriate physicians and/or Inter-professional health care providers (IHPs)
- Support maintenance and management of physician clinic hours of service schedule
- Performing general clerical duties (e.g. photocopies, faxes, e‐mails, open mail) for the team members of the Clinic
- Assist with patient communications (e.g. writing or organizing letter mail outs, phone calls etc.)
- Process and track referrals
- Set up and maintain examination rooms (e.g., medical equipment, supplies) and ensures its cleanliness.
- Assist providers (e.g., PAP smears, suturing, ear syringing, liquid nitrogen, blood pressure, height, weight).
- Set up for procedures and cleaning up after procedures.
- Process chart transfers, track receipt and payment.
- Assists with patient communications (e.g. organizing letter, mail outs, phone calls, etc.)
- Ensure general cleanliness of clinic including waiting room, exam rooms, office areas, kitchen, and bathrooms.
- Support operations of clinic by proactively problem solving and following up when items need to be repaired or cleaned.
- Management of vaccine ordering, stocking, cold-chain and vaccination fridge temperature monitoring
- This position will provide in-person shift coverage for Monday to Friday 10 am to 5 PM ""Hours may extend based on doctors Schedules """
- Job Types: Full-time / Part-time, Permanent
- Salary: $16.00-$22.00 per hour based on qualifications and Experience.

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 35 per week

**Salary**: $16.00-$22.00 per hour

Schedule:

- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Burlington, ON: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- Secondary School (preferred)

**Experience**:

- Medical Secretaries & Patient Registrars: 1 year (preferred)



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