Digital Consultant

3 weeks ago

Kitchener, Canada Financial Horizons Group Full time

Are you a strong communicator who thrives in a collaborative environment? Are you technically savvy and skilled at harnessing data to gain insights and translating digital strategy into tactical execution? Do you enjoy building relationships and having an influence on the future of digital adoption?

If answering 'yes' to those questions got you excited, then you could be the next **Digital Consultant** to join the Financial Horizons (FH) family

**What will you be doing in this role?**:

- Reporting to the AVP, Digital Strategy you’ll work together alongside internal FH teams to help shape the FH digital strategy and roadmap
- Support the build & launch of new/enhanced technology initiatives that create market-leading digital experiences for our advisors, including:

- Develop business cases, business requirements & test scenarios
- Project management/planning activities/reporting dashboards
- Create/define digital business processes and performance metrics/KPIs
- Plan technical releases from development, staging and through to production
- Lead/support the communication, change management & training rollout of digital initiatives both internally & externally
- Develop & activate on operational roadmaps after project is complete
- Be hyper-focused on ensuring FH is creating a positive digital experience & journey for our end users, including:

- Regularly seeking/compiling user feedback to foster an environment of continuous improvement
- Analyzing & interpreting key metrics/business data to provide informed recommendations to leadership
- Support the ongoing development & evolution of the FH digital journey & technology experience roadmap
- Collaborate with both internal and external partners to create/update/maintain contractual documentation with select technology vendors, including ongoing operational relationship management support
- Competitive analysis activities, compile & stay apprised of market insights, trends & explore innovative new technologies to help identify potential opportunities for FH
- Provide operational support of strategic advisor-facing websites, tools & technologies
- Demonstrate and model behaviours, actions and results consistent with FHs Driving Values: Integrity; recognizing and rewarding excellence; inspiring initiative; respect; teamwork, collaboration and communication; and client-centric in all activities and interactions

***

**What should your experience & qualifications look like?****:

- College diploma, University degree, or related work experience
- 3-5 years’ financial services industry experience
- 3-5 years’ developing and executing technology projects, ideally within the financial services sector
- Experience with Microsoft 365 suite of technologies, Salesforce, PowerBI & Google Analytics an asset
- Experience with digital transformation initiatives an asset

**What competencies are required?**:

- Motivated self-starter
- Time management skills
- Analytical & critical thinking skills
- Proactive & resourceful
- Organizational skills
- Interpersonal skills (collaborative)
- Adaptable
- Communication skills (verbal and written)

**Benefits & Perks**:
As a member of the FH family you can expect a professional yet engaging, supportive and family like environment - our company started with 4 employees An organization that lives and breathes its DRIVER Values.

These are some of the benefits we provide:

- 3 weeks of paid vacation
- Excellent Group Benefits plan
- Group Retirement Plan with employer matching
- Flexible and supportive Personal Days for employee or family illness, emergency etc
- Reward and Recognition that celebrates and rewards for impactful performance (peer to peer) and life milestones both personal or professional
- Wellness Credit program
- Personal and Professional programs that allow you to grow, learn and develop including on-demand e-learning programs, Tuition reimbursement and Leadership development

**Who are we? **:

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