Case Manager
4 months ago
**Job Description**:
The Mental Health and Addiction Day Program serves as a step down level of care for those being discharged from inpatient mental health and as a less restrictive alternative to inpatient admission for individuals presenting to the Emergency Department or referred by the community. The Day Program includes intensive group therapy, brief transitional case management, mindfulness meditation, and individual and family counselling and support as required. The department consists of an inter-professional treatment team and therapy is based on a solution focused short term model of care. As the **Case Manager**, you will provide support, direction, and guidance to individuals experiencing serious mental illness, who live within the community; to help maintain wellness and improve quality of life through routine and structure. This support includes but is not limited to: life skills training, health teaching, individual case management, group facilitation, crisis management, assistance with activities of daily living, monitoring of medication compliance and psychiatric appointments, liaising with families and community partners, and assistance with volunteering and employment goals.
- Secondary School Diploma or Equivalent
- Three (3) year post-secondary diploma in Nursing, Social Services Worker or other health related field
- Regulated health professional preferred
- Current First Aid/CPR/NVCI training
- Three (3) years of experience working with the seriously mentally ill population
- Three (3) years of experience using assessment skills, problem-solving skills, confidentiality, independent judgement, autonomous worker, communication and time management skills, crisis intervention skills, confident self-starter, computer literate, group facilitation, and leadership
- Two (2) years of experience demonstrating the ability to work independently as well as in a team setting, good interpersonal, time management, organizational skills, computer literate, flexible and compassionate.
**You will be a great fit for this position if you have**:
- Ability to work autonomously and as part of a multi-disciplinary team
- Strong crisis planning/ intervention abilities
- Ability to be highly empathic, emotionally mature, and able to demonstrate independent judgement
- Demonstrated ability to be confident, tactful, and able to take initiatives
- Experience collaborating with colleagues in planning and co-ordinating skillfully
- Solid group facilitation experience
- Demonstrated experience with analytical thinking and ability to problem-solve creatively
- Ability to be flexible and organized, possessing good time management skills
- Excellent analytical skills & able to work with a variety of personalities
- Exceptional verbal and written communication skills
- Proficient at documenting client/patient information using various computer programs
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