Hotel Night Auditor

3 days ago

Kenora, Canada Kenora Travelodge Full time

Education: Secondary (high) school graduation certificate
- Experience: Experience an asset
- **Tasks**:

- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Clerical duties (i.e. faxing, filing, photocopying)
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- ** Personal suitability**:

- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- ** Screening questions**:

- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Work Term: Permanent
- Work Language: English
- Hours: 35 hours per week

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