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Store Manager

4 months ago

Ottawa, Canada BonLook Full time

**Responsibilities**:

- Develop people through our core values
- Hold the team accountable for results and have crucial conversations when needed
- Develop a strategy to build a strong bench of talent and leaders
- Recruit and hire people who are aligned with our culture and brand vision
- Develop strategies and in-store initiatives to meet business objectives
- Manage team performance with ongoing coaching
- Provide timely feedback on sales plans and key performance indicators
- Produce results that meet or exceed company goals and maximize store profitability
- Manage the store schedule in a way that supports business trends (labor management)
- Be responsible for the quarterly and yearly strategies and operations
- Work in collaboration and maintain a strong working relationship with our optician to optimize the customer experience
- Represent the BonLook brand: reflect company values and brand image at all time
- Know and understand the corporate story/vision and be able to inspire the team
- Manage inventory
- Ensure store visuals are up to date and following company standards
- Motivate and keep team engagement high

**Qualifications**:

- 3 to 5 years of managerial experience, preferably in retail
- High school diploma or certificate in Business Administration or related field or equivalent experience
- Knowledge of Human Resources: recruitment, training and performance management
- Excellent communication skills and active listening
- Excellent customer service skills
- Excellent time management and organizational skills
- Focused on problem solving and solution
- Ability to interpret sales targets into action plans
- Confidence in being able to coach and inspire team
- Ability to prioritize in a fast-paced, ever-changing work environment
- Availabilities days, evenings and weekends
- Bilingualism is a major asset (French and English)

Work conditions
- Permanent full-time and permanent part-time position
- Must be available days, evenings and weekends
- Group insurance, including medical and dental insurance, and VRSP available to all full-time employees
- Retail employees receive one complimentary pair of glasses, and corporate discount on glasses for future purchase and for their family and friends.
- We offer a full training to help you make the best choices for our customers