Medical Laboratory Assistant

6 months ago


Toronto, Canada Women's College Hospital Full time

**Company Bio**

Women's College Hospital (WCH) is an academic, ambulatory care hospital in Ontario with a focus on health for women, health equity and health system solutions. If you're ready to be part of a team that is revolutionizing the future of healthcare, then you will want to join an institution where the possibilities for innovation, new discovery and system thinking are limitless. Women's College Hospital is committed to equity, quality and patient safety as key professional values and essential components of daily practice.

With the mobilization of our 2018-2022 Strategic Plan, WCH has entered an exciting phase of its history - strengthening its bond with partners and introducing a new and inspiring vision: Healthcare revolutionized for a healthier and more equitable world.

**FOR EXTERNAL APPLICANTS ONLY**:
As a condition of employment, you are required to submit proof of full COVID-19 vaccination to the Hospital’s Occupational Health, Safety & Wellness department. Applicants must be legally eligible to work in Canada and reside in Ontario.
- Required to collect, label, packaging and process specimens
- Required to update patient information, document all patient records and verify patient demographics.
- Perform phlebotomy, ECG and other procedures; support clinics on an as needed basis.
- Inventory control including assessment, receiving, storage and supply management.
- Provide customer service to patients, staff and other healthcare workers.
- Participate in quality assurance and improvement activities compliance to department procedures
- Participate in projects relating to laboratory processes, including innovations in patient registration, mobile specimen collection, and customer service.

As a role model and champion you will work to identify and integrate safe, best practices into daily activities to foster the delivery of safe and exemplary care.

The responsibilities described above are representative and are not to be construed as all-inclusive
**Qualifications**
- Completed post-secondary program at an officially recognized community college or technical institution related to Medical Laboratory Assistant Program.
- MLPAO and/or CSMLS certification required.
- 1 years’ experience in phlebotomy, hospital environment preferred
- Knowledge of Transportation of Dangerous Goods - Certification Preferred
- Customer service orientation and interest in innovation for patient care required skill set
- Excellent communication skills and the ability to deescalate and provide a positive patient experience
- A commitment to providing the highest level of empathy and customer service to diverse and vulnerable/marginalized populations and support for the hospital’s equity and diversity
- Demonstrated record of good performance and acceptable attendance will be considered as part of the selection criteria
- Professional behaviour and communication that meets the standards of the professional regulatory college or association, as applicable, and the standards of Women’s College Hospital
- This position plays a critical role in acting as an advocate for safety and will demonstrate principles, practices and processes that will optimize a safe environment for all

**Closing Statement



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