Aip and Settlement Counsellor

**Job Title**

**AIP and Settlement Support Worker**

**Rate of Pay/Contract**

**$22.00**

**Languages**

**Bilingual, French/English, Additional Languages an asset**

**Last Revision Date**

**October 6, 2022**

**MAGMA**

The Multicultural Association of the Greater Moncton Area is a settlement agency that supports immigrants as they arrive, plant roots, and build a new home in New Brunswick’s largest and fastest growing city. Just like the cultural landscape of the Greater Moncton Area, MAGMA is an organization that is continuously growing, changing, and evolving

**Role Overview**

**This role supports both the AIP Program and Intake Department (supporting non refugee clients).**

**Core Position Responsibilities AIP-Intake**
- Help coordinate and organize interviews and meeting for Atlantic Immigration Project clients.
- Client support in understanding the requirements of AIP and provide guidance on next steps.
- Collaborate with the intake team on follow ups with clients as well as any data entry or reporting requirements.

**Core Position Responsibilities - Settlement**
- Works in tandem with Settlement Counsellors to assess client needs and resources.
- Provides support to the Settlement Team as needed.
- Identifies community resources to facilitate newcomer integration.
- Represents the organization in the community when required and maintains healthy relationships with other helping organizations and the community at large.
- Completes reports and attends meetings as required by MAGMA.

**Desired skills/abilities**:

- Strong communication skills both written and oral
- Fluency in both English and French both written and oral
- Be a team player and willing to help when asked and feasible.
- Be flexible and able to respond to requests on short notice.
- Be a great multitasker and able to adapt to changing situations quickly.
- Have an excellent knowledge and working knowledge of PowerPoint and Excel

**Core Competencies**
- ** Leadership**: Leads, coaches, and develops other through clear communication, setting expectations, providing recognition, and consistently following through on commitments as assigned. Models’ high standards of ethics and integrity
- ** Diversity and Cross-Cultural Competency**:Demonstrates cultural sensitivity and the ability to work with clients and colleagues coming from diverse backgrounds.
- ** Communication and Interpersonal Skills**: Fosters open communication and dialogue by sharing information, listening effectively, speaking honestly, and preparing written communications. Explains concepts clearly by providing concise and organized messages.
- ** Decision-making / Problem solving**: Considers the impact on the organization and other stakeholders when making decisions. Makes timely and sound decisions, even under situations of uncertainty. Acts decisively and creatively when implementing solutions to ensure they are in alignment to the vision and values of MAGMA.
- ** Initiative and Creativity**: Plans work and carries out tasks without detailed instructions; makes constructive suggestions; prepares for problems of opportunities in advance; undertakes additional responsibilities; responds to situations as they arise with mínimal supervision.
- ** Organization**: Manages multiple projects; able to plan, set priorities, delegate work, and meet timelines consistently; uses goals to guide actions; organizes and schedules people and tasks effectively.
- ** Flexibility**: Remains open-minded; performs a wide variety of tasks and changes focus quickly as demands change; manages transitions from task to task effectively.
- ** Team-Building and Cooperative Partnership**: Facilitates consensus and proactively avoids conflicts with individual and groups through effective communication and problem resolution.
- ** Integrity**: Understands that dealing with a vulnerable population requires that they conduct themselves with honesty, transparency, and responsibility in all matters, and can provide a valid criminal record check.

**Core Staff Duties**

The following core responsibilities are required of all MAGMA staff:

- ** Event Participation**: As a multicultural association which networks extensively with other organizations as well as hosting a wide variety of events, MAGMA staff are asked to be flexible in arranging to take part as these events usually take place outside of regular working hours. While each staff’s role may involve specific activities, in general the staff are required to attend core events including the Annual General Meeting and the Mosaïq Multicultural Festival. Time spent at these events are taken in lieu, as arranged with the department manager.
- ** Administration**:As a government-funded organization we are required to report in detail on our activities. Staff are therefore required to submit a variety of regular reports on the fulfilment of their role requirements.

MAGMA is an equal opportunity employer that is committed to diversity and i