Network and Cloud Administrator

3 weeks ago

Red Deer, Canada Red Deer Polytechnic Full time

**Please see Special Instructions for more details.**:

- This position has the ability to work in a hybrid environment with scheduled days on-campus.

**Posting Details**:
Position Information

**Position Title**
- Network and Cloud Administrator**Position Summary**
- Red Deer Polytechnic is seeking a permanent full-time Network and Cloud Administrator to join the team. The Information Technology Services (ITS) team is a small and mighty team that delivers services across the campus. You will report to the IT Operations and Development Manager and collaborate with members of the larger ITS Team. This position has the ability to work in a hybrid environment with scheduled days on-campus.

You will be a key member of the infrastructure team, working closely with ITS Architect to ensure the stability of RDP core services. The Network and Cloud Administrator is responsible for the implementation, maintenance, and support of on-campus and virtual networks and cloud infrastructure.**Position Responsibilities**

**What Your Role Will Be Responsible For**:
**Network Operations**
- Collaborate on network design, development, testing and implementation.
- Forecasts future network enhancements and upgrades by staying abreast of emerging technologies.
- Collaborate with ITS Security to implement and support Network Security Controls and industry best practices.
- Monitor and reconfigure network for performance where required.
- Anticipate, mitigate, identify, troubleshoot, and resolve network outages, input/output fleet, and escalate incidents as necessary.

**Cloud Administration**
- Provide operational support and maintenance of Azure cloud environments.
- Manage Microsoft Windows and Linux servers and systems in the Azure cloud environment.
- Maintain Azure cloud compute and cloud storage environments.
- Monitor published outage windows and service performance.
- Manage cloud infrastructure capacity and performance and make recommendations as needed.

**Infrastructure and Systems Support**
- Support other team members with knowledge sharing, brainstorming, coaching, collaboration, etc. as requested or required.
- Demonstrate the principles of exceptional client service with a focus on critical thinking and effective communication that supports anticipating client needs.
- Participate in change management strategies and plans used to promote adoption of solutions.
- Respond to alerts and resolve incidents, prioritizes outstanding issues, and manages user expectations.
- Follow and update established service desk and ticket procedures for Level 2 and 3 support.

Other duties as listed on the job description will apply.**Required Qualifications**
- Computer Science Diploma and /or Microsoft Certified: Azure Associate Certification(s), Microsoft Certified: Systems Engineer (MCSE), CCNA (Certified Cisco Network Associate) or other similar certifications or equivalents
- Experience managing Layer 2 & 3 switch networks and routing protocols OSPF and BGP
- Experience with operational support and maintenance of Azure cloud environments and managing Microsoft Windows and Linux servers and systems in the Azure cloud environment
- Five (5) years of related experience

**Preferred Qualifications**

**Salary or Hourly?**
- Salary**Salary**
- $73,572 - $86,069 annually**Benefits and Compensation Information**
- Red Deer Polytechnic offers a comprehensive benefits package including extended health and dental care through Blue Cross, access to a health spending account, pension plan, Employee & Family Assistance Program, generous vacation allotments, credit tuition waivers and opportunities for professional development funding. Additional time off due to Institution closures between Christmas and New Year general holidays.
- Eligibility to access the above mentioned benefits dependent upon the AUPE Collective Agreement and related RDP policies.

**About Red Deer Polytechnic**
- Focused on advancing the economic and social priorities of Alberta, **Red Deer Polytechnic**(RDP) provides more than 80 industry-relevant programs within a breadth of credentials to approximately 6,300 credit and apprenticeship students and 3,400+ learners with Continuing Education programming. With modern teaching and learning spaces, and state-of-the-art research and innovation centres in advanced manufacturing and energy innovation, the Polytechnic provides applied research opportunities, leadership in the social, economic, and cultural development of Alberta, and myriad lifelong learning opportunities.

Red Deer Polytechnic’s main campus is located on Treaty 7, Treaty 6 and Métis ancestral lands. This is where we will strive to honour and transform our relationships with one another.

Whatever brings you to Red Deer Polytechnic, we are glad you are here. And we look forward to having you as a valued member of our **polytechnic community.**

Posting Detail Information

**Competition Number**
- 2024-A-157**Employment Type**
- Permanent Full-Time**Number

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