Assistant Food

24 hours ago


Richmond, Canada Sheraton Vancouver Airport Hotel Full time

The Sheraton Vancouver Airport is currently recruiting for the following position:
**The Assistant Food & Beverage Outlets Manager will be responsible for**:

- Assisting the F&B Outlets Manager in the day-to-day operations of the Outlets (including the Restaurant, Lounge, Room Service, Starbucks and Liquor Store)
- Help to implement and maintain Service Standards and customer relations
- Maintaining a visible presence on the floor and providing support to associates
- Assist in monitoring controls of labour, beverage costs, inventories, productivity and operating within budgeted guidelines
- Assist with menu management
- Effectively communicating with associates using tools, such as development reviews, training, departmental orientation, and departmental meetings
- Taking an active role in training and developing the F&B Associates
- Monitor and respond in a timely manner to past, current and future guest requests on the hotel's social media channels
- Collaborate and provide support on social media initiatives including online reputation management (TripAdvisor, Yelp, etc.), content creation and social customer service.
- Other duties as assigned by the Outlets Manager & Director of Food & Beverage
- **Minimum 2 years of experience in Food & Beverage, previous supervisory or management experience preferred**:

- Related experience in Starbucks and or Banquets would be considered an asset
- A Degree or Diploma in Tourism Management, or related field is considered an asset
- Excellent communication, analytical and interpersonal skills
- Ability to work varied shifts including evenings and weekends
- Promotions and marketing experience is considered an asset
- Ability to maintain a high energy level with an outgoing and upbeat personality
- Ability to develop and train associates

Pay: $63.00-$68.00 per hour

Work Location: In person



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