Supervisor

1 week ago

Abbotsford, Canada Archway Community Services Full time

**JOB POSTING 2024-23-01**
- INTERNAL/EXTERNAL
- Access2English
- Supervisor
- Wage: $33.65 - $35.70 per hour
- Full Time, 35 hours per week, Monday to Friday
- Permanent
- Location: Abbotsford ** Provide Oversight and Supervision to the Access2English Program**
**Join the team at Archway**
**Come Help Us Help People**

**Location: Abbotsford**

**On Site**

**Job Summary**:
The Access2English (A2E) Supervisor is responsible for overseeing all aspects of the daily operations of the A2E program, including staffing, program planning, budgets, payroll, resource management, proposal & report writing, and stakeholder relations. In addition, the A2E Supervisor collaborates with internal programs to manage the site’s space, security, walk-in/out traffic, technology, supplies, and equipment maintenance.

**Your Role**:
Archway’s A2E Supervisor with the Access2English (A2E) Program contributes by:

- Providing support, leadership, direction, and supervision to the Access2English direct reports, including performance evaluation, training, and feedback.
- Overseeing the day-to-day operations for the formal language training and adult tutoring programs, including oversight in the training of new tutors and/or learners and learners’ progress.
- Directing the registration of clients for language instruction classes and ensuring the waitlist is managed according to relevant policies.
- Guiding the data development system and administration, including database management and tracking systems to track client data.
- Advocating for and representing the A2E Program at forums, meetings, events, and outreach activities with other language/literacy related community groups, agencies, and organizations.
- Collaborating and building relationships with Langley, Chilliwack, and Mission community service organizations in the provision of language services for refugee claimants and other clients eligible for language training services.
- In collaboration with Marketing and Communications, updating the A2E website and developing promotional materials.
- Creating, managing and updating the program budgets efficiently, ensuring appropriate allocation of funds to meet funder requirements.
- Writing grants and funding proposals to support A2E operational requirements.
- Ensuring quarterly reports and other reports required by the funder and the agency are prepared and submitted in a timely manner.

This position is a great fit for someone who has great attention to detail, is well organized, is able to supervise staff and resources, is flexible, loves working with people, has patience and a great sense of humour.

**Our Offer**:

- Wage: $33.65 - $35.70 per hour
- A permanent, full-time position at 35 hours per week, availability Mondays to Fridays, daytime & evening shifts

**Benefits include**:

- Three weeks’ vacation in your first year; four weeks in your second year.
- A great benefits plan including extended health and dental; you choose your plan.
- Employee and Family Assistance Program that includes online access to wellness resources.
- A pension plan; Archway meets your contribution.
- Great in-house training opportunities.
- Rewarding work in a positive environment.
- Work/Life balance.

**Getting an Interview-you will be considered if you have**:

- Post-secondary education from a recognized college or university relevant to ESL and/or literary fields, or a combination of education, training, and/or experience may be considered.
- TESL Certification is an asset.
- Significant experience working with adult learners, including ELLs.
- Experience teaching English as an additional language.
- Experience in program coordination.
- Experience in supervision.
- Experience in managing a budget.
- Experience working with volunteers an asset.

**The Job Requires you to have**:

- Strong verbal, written, and active listening communication skills; able to communicate clearly and respectfully with people from diverse backgrounds, cultures, and varying levels of English.
- Demonstrated organizational and time management skills; able to balance and manage competing projects and priorities.
- Budgeting skills; able to manage a program budget(s) efficiently.
- Demonstrated ability to analyze financial data and prepare financial reports, statements, and projections.
- Skilled at managing performance, setting goals, and creating autonomy and accountability.
- Skilled at providing feedback and coaching to others.
- Strong teamwork and leadership skills.
- Knowledge of effective coaching, mentorship and relationship building practices.
- Strong skills with Microsoft Office 365, including Word, Excel, Outlook, and PowerPoint to create reports, presentations, and communication with staff and colleagues.
- Knowledge and ability to use database programs.
- Ability to speak a second language is an asset.
- This position has a high degree of distractions and competing priorities, requiring the ability to effectively switch tasks.
- This position

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