Customer Service Representative
2 days ago
**OUR CULTURE**:
At Laurus you will benefit from multiple perks which include but are not limited to:
- Dynamic workspace
- Salary and career growth
- Being part of a growing business with a growing team of creative and passionate staff members
- Flexible work hours and schedule
- Events and venues to grow partnerships
**JOB DESCRIPTION**
A customer service representative manages the administration, clients, invoices, and sales of the day camp.
**RESPONSIBILITIES **INCLUDE (but are not limited to)**:
- Promoting client satisfaction
- Managing camp registrations
- Sending invoices to clients
- Relaying concerns pertaining to parent satisfaction to the Director of Sales and the Camp Directors
- Reporting to the Director of Sales
- Assisting with Marketing
**ADDITIONAL DETAILS**:
- Major career and salary growth opportunities based on performance.
- Must be fluent in English, both speaking and writing
- Experience with customer service and proficiency with Google Drive services (Docs, Forms, Sheets etc.) recommended.
- Knowledge of RegFox services an asset.
**This position is remote and part-time ONLY during camp "off-season". We require in-person and full-time work from June 27th - August 26th.**
**Salary**: $15.00-$16.00 per hour
Additional pay:
- Bonus pay
Schedule:
- 8 hour shift
COVID-19 considerations:
For more information on our "day-to-day" COVID-19 procedures, please see our website's Covid procedures and protocols section
**Education**:
- Secondary School (preferred)
**Experience**:
- customer service: 1 year (preferred)
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