Customer Service Representative

2 days ago


Kirkland, Canada Laurus Summer Camp Full time

**OUR CULTURE**:
At Laurus you will benefit from multiple perks which include but are not limited to:

- Dynamic workspace
- Salary and career growth
- Being part of a growing business with a growing team of creative and passionate staff members
- Flexible work hours and schedule
- Events and venues to grow partnerships

**JOB DESCRIPTION**

A customer service representative manages the administration, clients, invoices, and sales of the day camp.

**RESPONSIBILITIES **INCLUDE (but are not limited to)**:

- Promoting client satisfaction
- Managing camp registrations
- Sending invoices to clients
- Relaying concerns pertaining to parent satisfaction to the Director of Sales and the Camp Directors
- Reporting to the Director of Sales
- Assisting with Marketing

**ADDITIONAL DETAILS**:

- Major career and salary growth opportunities based on performance.
- Must be fluent in English, both speaking and writing
- Experience with customer service and proficiency with Google Drive services (Docs, Forms, Sheets etc.) recommended.
- Knowledge of RegFox services an asset.

**This position is remote and part-time ONLY during camp "off-season". We require in-person and full-time work from June 27th - August 26th.**

**Salary**: $15.00-$16.00 per hour

Additional pay:

- Bonus pay

Schedule:

- 8 hour shift

COVID-19 considerations:
For more information on our "day-to-day" COVID-19 procedures, please see our website's Covid procedures and protocols section

**Education**:

- Secondary School (preferred)

**Experience**:

- customer service: 1 year (preferred)



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