Aftermarket Services Technician

2 weeks ago


Edmonton, Canada Master Flo Full time

**Master Flo Valve** is currently seeking an **Aftermarket Service Technician** in **Edmonton, AB**.
- **Work Conditions**:_
- Monday to Friday, 8 hour days
- Work is primarily performed indoors.
- Some travel to customer sites to perform service as required.
- **Responsibilities**:_
- Execute in-house repairs and refurbishment of MFV products
- Conduct light field service as required
- Provide production support as required
- **Duties Include**:_
- Perform tear down and inspection of customer valves and actuators
- Provide assessment of component’s condition and recommendation for replacements or upgrades
- Complete Product Evaluation Report (ES 06-000-001) and submit to Aftermarket Coordinator for quoting and evaluation by the customer
- Identify priorities and maintain a work schedule with the Aftermarket Coordinator to ensure all repairs are processed in a timely manner for all customers
- Liaise with other departments on customer service and repair issues as applicable
- Services all customer surface valve and actuator repairs in shop. Perform light field service work occasionally as required
- Ensure tools are clean, functional and organized for shop and truck
- Ensure calibration of measurement devices and tools is always up-to-date
- Maintain an ongoing count of inventory level of parts and tools reserved for Aftermarket Services
- Assist Production during down times in all aspects of new products
- Be available for emergency calls to assist customers as required. This would be on a rotational basis.
- **Qualifications**_**:

- Valid Alberta Driver’s License (must provide a Driver’s Abstract)
- Working knowledge of valves. Knowledge/experience with chokes and control valves is desirable
- Knowledge of electric, hydraulic and pneumatic valve actuation is beneficial
- Knowledge of instrumentation is desirable
- Mid to high dexterity and mobility for physical handling of products
- Ability to travel to customer site (must be able to obtain required tickets)
- Subject to regular Drug and Alcohol testing in order to meet site specific requirements
- Computer proficiencies in standard office programs and specialized data base programs
- Effective written and verbal communication skills
- Effective organizational abilities and attention to details
- Excellent (internal and external) customer service skills
- Independence and initiative. Result oriented
- Ability to influence and persuade others to action
- Ability to work under mid to high operational deadlines and demands
- A commitment to workplace health and safety

**Master Flo Valve Inc**. offers a competitive salary, profit sharing and a comprehensive benefit program to prospective employees, as well as the opportunity to work in an entrepreneurial environment, characterized by continued growth and strong business results.

**Salary**: $21.00-$25.00 per hour

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Profit sharing
- RRSP match
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- On call
- Overtime

Supplemental pay types:

- Overtime pay

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Shift availability:

- Day Shift (preferred)

Willingness to travel:

- 25% (preferred)

Work Location: In person



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