Implementation Consultant

4 weeks ago

Bedford, Canada Union.dev Software Inc. Full time

**About us**

Union.dev is revolutionizing how trade unions in North America manage their members. Creating a strong, intelligent, and modern union.

Our cloud-based union management software makes running a union, administering pensions, organizing jobs, scheduling training, processing dues, managing grievances, and helping members all from one place, possible.

Union.dev allows unions to automate tasks, minimize paperwork, and eliminate redundancies. Streamlining day to day operations so unions can get back to what matters most, serving their members.

Union.dev takes the guesswork out of decisions and lets the union deliver the service members want. Creating a space for union administrators to work in compliance with union standards while accommodating the modern member with online payments, member portals, and real time information.

One fully integrated platform eliminates data silos and simplifies the lives of union administrators and members alike. Creating industry leaders and trade unions of the future.

Job Overview:
**Responsibilities**:

- Lead project implementation from inception to completion
- Collaborate with clients to understand their organizational needs and requirements
- Conduct user acceptance testing to ensure project deliverables meet client expectations
- Provide leadership and guidance to project teams throughout the implementation process
- Provide consulting, training, and support to deliver successful implementations of native cloud software solutions for customers.
- Performing analysis and systems documentation, creation of financial reports and product configuration and roll out.
- Advising and guiding customers on their journey from system selection to go-live and post implementation support and beyond.
- Supporting internal and external sales efforts as required.

**Skills**:

- Experience in cloud computing technologies and platforms
- Strong project management skills with a focus on meeting deadlines and deliverables
- Excellent organizational skills to manage multiple projects simultaneously
- Knowledge of user acceptance testing processes and best practices
- Demonstrated leadership capabilities in guiding project teams towards successful project completion
- Excellent analytical, problem solving and troubleshooting skills
- Strong business analysis skills and technology/cloud awareness
- Ability to effectively manage project deliverables to meet client expectations
- Experience providing training to customers
- Commitment to personal continuous learning and creating exceptional customer experiences

Join us as an Implementation Consultant and be part of a dynamic team that values innovation, collaboration, and excellence in project delivery.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Flexible schedule
- Work from home

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Accounting: 4 years (preferred)

Work Location: In person

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