Reliability Integration Specialist

3 weeks ago

Brampton, Canada Rogers Communications Full time

At Rogers, we are committed to helping Canadians bridge the digital divide and ensure that no one is left behind in accessing reliable connectivity. Through our Service Expansion projects, we are proud to bring our wireless and internet service to homes and businesses across the country to connect them to the people and things that matter most.

Our rapidly growing team is looking for new team members who are committed to making connectivity possible for our neighbours, communities, and local businesses. This team works cross-functionally, collaborating with our Network, Rogers for Business, and Consumer teams to make a lasting impact in underserved or unserved communities for generations to come.

Come play a key role in building the future of innovation in Canada.

Are you up for the challenge and the fun? If so, consider the following opportunity:
As part of the Rogers Communications Network Management and Operations department, the incumbent will be accountable to lead the implementation and integration of 5G Core Cloud and Kubernetes based solutions and maintaining associated nodes. The position requires detailed knowledge of wireless Core Network platforms and associated end-to-end service flows from 2G to 5G. Additionally understanding of Cloud Domain is required to support the 5G DMC roadmap.

**What you will be doing**:

- Work on scope, definition, and design solution offerings; develop and drive end-to-end technical solutions for 5G Core Networks
- Be responsible to lead handovers from project into support function
- Perform end to end investigation of faults/cause relating to system/network issues
- Lead the investigation to solve the 4G/5G Core signalling & support issues, contribution to work around and resolution, collaboration with Vendors and Engineering to drive and identify the root cause of issues
- Develop a deep understanding of the products/solutions and be able to consult on the responsible domain/products
- Lead the creation of significant monitoring, logging, Alerting and responses to issues proactively
- Participate in Risk Analysis and suggest possible mitigations
- Work together with the emergency team with the Mission to quickly restore customer services in case of Network Outages
- Be accountable for the creation of Playbook for Regional redundancy, disaster recovery and service Migrations
- Recommends process improvement and Procedures to explore simplification and automation to improve Network Operational performance and efficiencies.
- Collaborate with Engineering on scaling, performance tuning, cloud native security and Kubernetes hardening
- Mentor other team members on Operations best practices and procedures.

**What you will bring**:

- University Degree in Computer Science, Electrical/Electronic Engineering, Telecommunication or equivalent
- Passion for technology and a will to deliver outstanding customer experience
- Expert on E2E Data/Voice service flows on Domestic and Roaming scenarios
- Proven experience in driving engagements and transformation projects of Core domains (Packet, UDM, Voice Core) and Cloud Infrastructure
- Excellent knowledge of EPC platforms DRA, DEA, UDM, PCRF/PCEF, Signaling (SS7, Diameter) and its architecture including Good Knowledge on Packet core surrounding nodes (CS and/or IMS)
- Understanding of Ericsson 5G Core elements such as PCC (AMF, SMF), PCG (UPF), CCRC, CCES, CCSM, NSSF, NEF and PCF
- Excellent Knowledge on Cloud Infrastructure components including Virtualization, Containerization, NFVI and Cloud Native solutions (CNIS)
- Nice to have experience on Scripting (Python/Ansible)
- Hands on experience with Netscout, Splunk, Sev-one, CNOM, Wireshark and Spirent Tools
- Knowledge of Ericsson CNIS solution including SDI, EAS, SLX, EFA and CCD (Kubernetes) layers
- Thorough Knowledge of OSI Model including IP Network protocols (e.g. MPLS, OSPF, BGP, GRE)
- Excellent communication, teamwork and collaboration skills including Coaching and Mentoring Skills

Schedule: Full time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 8200 Dixie Road (101), Brampton, ON
Travel Requirements: Up to 10%
Posting Category/Function: Technology & Engineering
Requisition ID: 285426

Together, we'll make more possible, and these six shared values guide and define our work:
Our people are at the heart of our success
Our customers come first. They inspire everything we do
We do what’s right, each and every day
We believe in the power of new ideas
We work as one team, with one vision
We give back to our communities and protect our environment

Posting Notes: Digital & Technology

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