Apprentice Technician

_**THIS POSITION IS LOCATED AT OUR SIDNEY LOCATION**_

**Who We Are**

Arbutus RV is Vancouver Island’s premier one-stop-shop for everything RV. Meeting the needs of RVers since 1988, Arbutus is Vancouver Island’s largest sales, parts and service team with 7 locations throughout the island. Our Service Department allows the opportunity to innovate and work collaboratively with the team to optimize productivity and customer satisfaction. We have over 180 employees and opportunity for career growth.

**What We Offer**
- Salary: $24.75 to $29.90 plus a $2 premium for other red seal certification in a related trade, plus a bonus plan of up to an additional $1.50 per hour.
- A comprehensive benefits package that addresses our staff's overall well-being and includes dental, extended healthcare, life insurance, and a healthcare spending account
- An RRSP match
- Employee discounts on all our products and services

Need extra time off? We're family-owned and recognize the importance of supporting families, so we have a generous unpaid time off policy in addition to regular paid vacations.

And there's more We have monthly celebrations of staff in each of our locations, annual staff appreciation events for everyone, and we are closed between Christmas and New Year's to give our staff time to be with their families.

**Who You Are**

You are mechanically inclined and enjoy problem-solving, and you can follow instructions closely. You may have certification or experience in a related trade like plumbing, carpentry, electrical, or welding. As an RV Tech apprentice, you work closely with Red Seal Technicians and other apprentices to provide repair and maintenance service for our guests and our Sales Department. The Apprentice works collaboratively with Service Advisors and Warranty Admins to ensure a high level of guest satisfaction.

If you are looking to start or re-start your career, we have RV Tech Apprentice positions available at our 7 Vancouver Island service locations, Sidney, Mill Bay, Ladysmith, Nanaimo, Parksville, Courtenay, and Port Alberni.

The Arbutus RV Apprentice Program can help set you on a path to becoming a Red Seal RV Tech in 3 short years Apprenticeship is a post-secondary pathway consisting of on-the-job training provided by the employer and technical training delivered at VIU in Nanaimo, BC. While attending technical training, Arbutus RV will cover the program cost You will be eligible for a regular wage increase as you complete each level of the program based on a percentage of our Red Seal Technician rate (75%-90%).

**Essential Job Functions**
- Assisting senior technicians in diagnosing and repairing mechanical, electrical, and plumbing systems in RVs
- Conduct routine maintenance tasks, such as winterizing and re-seals
- Track all hours and tasks in our work order system and ensure all documentation and pictures are included
- Help troubleshoot and resolve customer concerns
- Collaborate with Service Advisors and Warranty Administrators to ensure shop workflow and accurate communication with guests, manufacturers and our Sales Department
- Maintain a clean and organized work environment
- Operate and maintain tools and equipment and an organized work space
- Follow health and safety protocols and regulations
- Strive for productivity of 70%

**Health and Safety Considerations**
- Strict adherence to all health and safety policies is necessary
- Ability to lift parts and accessories up to 25 lbs.
- Ability to sit and/or stand for long periods of time
- Able to work comfortably with computer equipment, including monitor, keyboard and mouse
- Bending, lifting, kneeling, reaching
- Ability to deal with customers, vendors, management, and co-workers using calm, effective and courteous language

**Skills and Experience That Make You a Good Fit**
- Mechanically inclined
- Eager to learn
- Detail oriented
- Able to follow instructions closely
- Problem-solving skills
- Curious
- Team player
- Strong work ethic
- Good oral and written communication skills
- Comfortable with technology
- Can-do attitude
- Construction and other trade-related experience an asset
- A valid driver’s license and good driving record required.

Relocation expenses will be covered to a maximum of $5,000. Must relocate before starting work.

**Job Types**: Full-time, Permanent

Pay: $24.75-$29.90 per hour

Expected hours: 40 per week

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Relocation assistance
- RRSP match
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Overtime

Supplemental pay types:

- Bonus pay
- Overtime pay

**Experience**:

- automotive technician: 1 year (preferred)

Licence/Certification:

- Driver's License (required)

Work Location: In person