Client Care Manager

1 month ago

Stony Plain, Canada I Have A Chance Support Services Ltd. Full time

**Job description**

Client Care Manager (6 month Contract)

I Have A Chance Support Services Ltd. strives to support and encourage people on a route to independence. Our enthusiastic and creative team is looking for a CLIENT CARE MANAGER on Contract with possibility of extension someone who is passionate about helping others.

Role Summary:

- Develop individualized program plans for clients with complex needs. This includes individuals with disabilities, addictions and behavioral needs.
- Ensure annual Person Centered Planning Meetings and monthly Person Centered Planning Reviews occur and are documented.
- Ensure consistent interpretation and implementation of Planned Procedures.
- Support and develop programming to help individuals in care focus on health and healthy living, including: medication compliance and daily living skills
- Maintain client program files and communicate with stakeholders to ensure that all client forms are signed and current.
- Review required documentation to ensure completion and accuracy regularly. Create and maintain contractual reporting
- Practice, promote, and ensure employees are aware of expectations and responsibilities of their positions through communication, coaching and debriefing as needed.
- Oversee Support Home schedules to maintain adequate staffing levels
- Participate in a rotating after hours on-call schedule as required.

**Qualifications**:

- A Post-Secondary Degree in a related field of study
- Clean Criminal Record Check
- 2+ years of relevant experience
- Strong knowledge of person-centered and group program planning as well as best practices for residential support work
- Demonstrated ability to work effectively in a collaborative, team-oriented work environment
- Ability to navigate MS Office (including Excel, Word, Outlook and PowerPoint)
- Well-developed written and verbal communication skills
- Demonstrated time management and able to meet tight deadlines
- Work well under pressure and an ever changing environment
- Strong communication skills both written and verbal

What IHAC Offers:

- A competitive starting salary
- Employer-paid benefits
- Competitive vacation entitlements including a paid holiday break in December
- Access to plentiful training and development opportunities
- Team building
- A FUN AND ENGAGING WORKPLACE

**Hours

**Job Types**: Full-time, Permanent

**Salary**: $52,000.00-$60,000.00 per year

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- Monday to Friday
- On call

Ability to commute/relocate:

- Stony Plain, AB: reliably commute or plan to relocate before starting work (required)

**Job Types**: Full-time, Fixed term contract, Casual
Contract length: 6 months

**Salary**: $52,000.00-$60,000.00 per year

**Benefits**:

- Casual dress
- Employee assistance program
- Extended health care
- Flexible schedule
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- On call

Supplemental pay types:

- Signing bonus

Work Location: In person

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