Front of House Staff

7 months ago

Vancouver, Canada The Fish Counter Full time

Job Overview:
As a Front End Associate, you will play a crucial role in ensuring exceptional customer service at our establishment. Your primary responsibilities will include greeting customers, handling cash transactions accurately, providing product recommendations, maintaining a clean front end area, and upholding food safety standards, serve drinks. Collaboration with team members to ensure smooth operations and addressing customer concerns professionally are also key aspects of this role.

**Responsibilities**:

- Greet customers warmly and provide top-notch customer service throughout their visit
- Operate the cash register and POS efficiently, handling cash transactions accurately
- Assist customers with inquiries about products and offer recommendations as needed
- Keep the front end area clean, organized, and visually appealing
- Adhere to food safety guidelines when handling and serving food items
- Serve food and alcohol
- Work collaboratively with team members to maintain operational efficiency
- Address customer complaints or concerns in a courteous and timely manner

**Experience**:

- Preferred experience in a restaurant, hospitality, or customer service role
- Familiarity with cashiering or bartending is advantageous
- Proficiency in using a point-of-sale (POS) system is beneficial
- Basic math skills for cash handling and transaction calculations
- Knowledge of food safety regulations and practices

Join our team and enjoy a positive work environment, competitive pay, and opportunities for career advancement within our company. If you are passionate about delivering exceptional customer service and thrive in a team-oriented environment, we encourage you to apply. Please note that additional tasks may be assigned based on the company's needs.

This job description is intended to provide a comprehensive overview of the responsibilities and qualifications for the Front End Associate position.

**Job Types**: Full-time, Part-time

Pay: $18.00 per hour

**Benefits**:

- Casual dress
- Company events
- Discounted or free food
- On-site parking
- Store discount

Supplemental pay types:

- Tips

**Experience**:

- serving: 1 year (preferred)
- Bartending: 1 year (preferred)

Licence/Certification:

- Serving It Right (required)

Work Location: In person

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