Credit and Collection Specialist

2 weeks ago

Burnaby, Canada UCS Forest Group Full time

**Who We Are**:UCS Forest Group is North America’s premier distributor and importer of specialty wood products and decorative surfaces for the architectural woodworking, commercial and residential furniture, and cabinet-making industries. We offer a comprehensive selection of hardwood lumber and softwood lumber, as well as a full line of decorative panels. The quality of our products and service experience is unparalleled. From Victoria to Toronto, we are Delivering the Difference to Canada as Upper Canada Forest Products.**

**About the Role**:
The Credit and Collection Specialist will be responsible for credit & collections operations within their assigned region. The position is responsible for daily collection calls, order releasing and review of customer credit limits for an assigned portfolio of client accounts. This includes (but is not limited to) monitoring, identifying, and addressing issues of assigned accounts and ensuring compliance with credit policies and procedures.

**Responsibilities**:

- Daily business to business collection calls to encourage customers to pay within their assigned terms
- Monitor assigned accounts receivable to identify trends and issues. Report weekly to leadership and provide status update on accounts
- Work closely with the Customer Service, Sales and Operations to ensure client service satisfaction
- Disciplined approach to diarize collection activities and call logs
- Negotiating payment while maintaining client goodwill; facilitating dispute resolution
- Recommend appropriate course of action for dealing with delinquent accounts; escalate internally or with the customer to determine the root cause and correct
- Manage daily credit hold queue within the credit policy guidelines
- Complete credit reviews on both new and existing accounts, utilizing credit reports, bank reports and trade references
- Identify and recommend areas of improvements within standard operating procedures and departmental policies
- Perform other related duties as assigned by management

**Requirements**:

- University Degree or College Diploma in related field
- 3-5 years’ experience with trade credit in business to business environment
- Solid knowledge of credit, collections and accounts receivable processes and procedures
- Familiar with D&B Credit Reports
- Familiar with Uniformed Commercial Code, Construction Lien Act, Waiver and Lien processes
- Demonstrated conflict resolution skills; sound judgement and decision-making skills
- Solid problem-solving capabilities to ensure issues, complaints, and inquiries are handled tactfully, effectively and promptly
- Strong attention to detail, goal oriented
- Ability to partner with customers to achieve win/win solutions
- Excellent communication (oral & written), and organization skills
- Ability to maintain a high level of accuracy
- Proven organizational/ negotiation/ communication skills
- Self-motivated and results oriented individual
- A team player with good listening and customer service skills

**Work Conditions**:
Manual dexterity required to use desktop computer and peripherals

  • Credit & Collections Specialist

    2 weeks ago

    Burnaby, Canada Enersys Full time

    Learn More About Our Company **Job Purpose**: As a result of our continuing growth, Alpha Technologies Ltd. has an opportunity for a motivated and proactive **CREDIT & COLLECTIONS SPECIALIST **to join our Finance group** **in our Burnaby location. Reporting to the Credit Manager, the Credit & Collection Specialist is responsible for managing Credit and...

  • Credit and Collection Specialist

    2 weeks ago

    Burnaby, Canada UCS Forest Group Full time

    **Who We Are**: UCS Forest Group is North America’s premier distributor and importer of specialty wood products and decorative surfaces for the architectural woodworking, commercial and residential furniture, and cabinet-making industries. We offer a comprehensive selection of hardwood lumber and softwood lumber, as well as a full line of decorative...

  • Credit and Collections Specialist

    7 days ago

    Burnaby, British Columbia, Canada Refrigerative Supply Limited Full time

    The Opportunity: Scope of the position Assist the Administration teamwith Credit and Collections administration and management, including collectingmoney owed on customer accounts, gathering credit references and researchingnew account applications. There will be other duties as required or assignedincluding report preparation, posting EFT payments,...

  • Credit and Collections Analyst

    2 weeks ago

    Burnaby, Canada Wesco Full time

    As a Credit & Collections Analyst you will be responsible for collecting and maintaining basic credit information. While assisting in reviewing and verifying overdue accounts. You will contacts customers to confirm outstanding payments and renew credit information to help minimize outstanding debts. **Responsibilities**: - Works with the customer to...

  • Collections Specialist

    4 weeks ago

    Burnaby, Canada Rentokil Initial Full time

    Rentokil-Terminix Canada is one of the largest pest control providers to the property management sector. Since its founding, it has been an industry leader in pest control. Our certified specialists use innovative technologies to protect millions of homes and businesses throughout Canada. Rentokil-Terminix is currently seeking an experienced bilingual...

  • Collections Specialist

    7 days ago

    Burnaby, British Columbia, Canada Rentokil Initial Full time

    Rentokil-Terminix Canada is one of the largest pest control providers to the property management sector. Since its founding, it has been an industry leader in pest control. Our certified specialists use innovative technologies to protect millions of homes and businesses throughout Canada.Rentokil-Terminix is currently seeking an experienced bilingual...

  • Credit and Collections Specialist

    2 months ago

    Burnaby, Canada Refrigerative Supply Limited Full time

    The Opportunity: Scope of the position Assist the Administration teamwith Credit and Collections administration and management, including collectingmoney owed on customer accounts, gathering credit references and researchingnew account applications. There will be other duties as required or assignedincluding report preparation, posting EFT payments,...

  • Credit and Collections Specialist

    3 weeks ago

    Burnaby, Canada Refrigerative Supply Limited Full time

    The Opportunity: Scope of the position Assist the Administration teamwith Credit and Collections administration and management, including collectingmoney owed on customer accounts, gathering credit references and researchingnew account applications. There will be other duties as required or assignedincluding report preparation, posting EFT payments,...

  • Senior Credit and Collections Coordinator

    2 months ago

    Burnaby, British Columbia, Canada Hunt PersonnelTemporarily Yours Full time

    Are you ready to take full ownership of your job and help develop an already thriving business? Our client, a growing wholesale distributor in Burnaby, is seeking a Senior Credit and Collections Coordinator to take the lead on the business' accounts receivable functions. They are seeking a customer-centric candidate who is eager to support their growing...

  • Credit Specialist

    2 weeks ago

    Burnaby, Canada Ritchie Bros. Full time

    ABOUT US- ABOUT THE TEAM - Ritchie Bros. Financial Services is our dynamic, fast-paced and passionate equipment financing business unit. Outgoing, entrepreneurial, collaborative, fun, energetic, resilient, competitive, friendly, customer-focused - we like our coworkers and our adjectives. Our ultimate reward is successfully helping our coworkers achieve and...

  • Member Experience Specialist

    1 week ago

    Burnaby, Canada Prospera Credit Union Full time

    **TEAM LOCAL is hiring** Built on more than 75 years of service in local communities, Prospera Credit Union is a community-based, purpose-driven organization that offers a full range of financial products and services. Prospera is one of the largest credit unions in British Columbia, with approximately $7.5 billion in assets and 120,000 members. With 26...

  • Credit Analyst

    1 week ago

    Burnaby, Canada Performance Food Group Full time

    We Deliver the Goods:Competitive pay and benefits, including Health & Wellness Benefits, Employee Stock Purchase Plan, RRSP, Paid Direct Drug Card, & Scholarship Opportunities for children of associates, Paid Time Off, and much moreGrowth opportunities performing essential work to support North America’s food distribution systemSafe and inclusive working...

  • Credit Analyst

    7 days ago

    Burnaby, British Columbia, Canada Performance Food Group Full time

    We Deliver the Goods:Competitive pay and benefits, including Health & Wellness Benefits, Employee Stock Purchase Plan, RRSP, Paid Direct Drug Card, & Scholarship Opportunities for children of associates, Paid Time Off, and much moreGrowth opportunities performing essential work to support North America's food distribution systemSafe and inclusive working...

  • Credit Manager

    2 weeks ago

    Burnaby, Canada UCS Forest Group Full time

    **Who We Are**:UCS Forest Group is North America’s premier distributor and importer of specialty wood products and decorative surfaces for the architectural woodworking, commercial and residential furniture, and cabinet-making industries. We offer a comprehensive selection of hardwood lumber and softwood lumber, as well as a full line of decorative panels....

  • Credit Analyst

    3 weeks ago

    Burnaby, Canada Core-Mark International Full time

    Credit Analyst Apply Job ID : 101918BR Type : Finance Salary : 50-60k annual salary Primary Location : Burnaby, British Columbia Date Posted : 06/07/2024 Job Details : Company Description Core-Mark continues to grow as the industry leader in fresh and broadline solutions for the convenience retail industry. With a reputation for...

  • Credit Analyst

    7 days ago

    Burnaby, British Columbia, Canada Core-Mark International Full time

    Credit Analyst Apply Job ID : 101918BR Type : Finance Salary : 50-60k annual salary Primary Location : Burnaby, British Columbia Date Posted : 06/07/2024 Job Details : Company Description Core-Mark continues to grow as the industry leader in fresh and broadline solutions for the convenience retail industry. With a reputation for...

  • Credit Analyst

    3 weeks ago

    Burnaby, British Columbia, Canada Performance Food Group Full time

    101918BRJob Title:Credit AnalystLocation:CM Vancouver (2552)Job Description:We Deliver the Goods: Competitive pay and benefits, including Health & Wellness Benefits, Employee Stock Purchase Plan, RRSP, Paid Direct Drug Card, & Scholarship Opportunities for children of associates, Paid Time Off, and much more Growth opportunities performing essential work to...

  • Credit Analyst

    3 weeks ago

    Burnaby, Canada Performance Food Group Full time

    101918BR Job Title: Credit Analyst Location: CM Vancouver (2552) Job Description: We Deliver the Goods: Competitive pay and benefits, including Health & Wellness Benefits, Employee Stock Purchase Plan, RRSP, Paid Direct Drug Card, & Scholarship Opportunities for children of associates, Paid Time Off, and much more Growth opportunities...

  • Document Collections Specialist

    3 weeks ago

    Burnaby, Canada TFG Financial Corporation Full time

    **REMOTE COLLECTIONS SPECIALIST OPPORTUNITY - US BASED, M-F 8:00 AM - 4:30 PM PST** **Your Talent, Your Terms | Results, Recognition and Rewards** TFG/TFund Capital's culture is results, recognition and rewards based, with a focus on achieving results in a high performing team environment. TFG Financial Corporation/TFund Capital, as part of the Travelers...

  • Document Collections Specialist

    2 weeks ago

    Burnaby, Canada TFG Financial Corporation Full time

    **REMOTE COLLECTIONS SPECIALIST OPPORTUNITY - CANADA OR US BASED, M-F 8:00 AM - 4:30 PM PST** **Your Talent, Your Terms | Results, Recognition and Rewards** TFG/TFund Capital's culture is results, recognition and rewards based, with a focus on achieving results in a high performing team environment. TFG Financial Corporation/TFund Capital, as part of the...