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Customer Service Representative

4 months ago

Minden, Canada Township of Minden Hills Full time

**Customer Service Representative**
**(Casual Position)**

We are currently seeking a Customer Service Representative who is a highly motivated and energetic individual to join our Community Services Department. As a member of our team, you will be responsible for delivering a broad range of customer service activities including general customer service, responding to enquiries from the public, facility users, program participants and staff and providing basic clerical and administrative support to the Director of Community Services or designate(s).

This is a non-unionized position with work hours based on a maximum of 24 hours/week to a maximum of 48 hours every 2 weeks as well as for occasional special projects, with hours being variable shifts including evenings and weekends. The rate of pay for this position is $19.48/hour.

**Key Qualifications**:

- A minimum of Grade 12
- A minimum of one (1) year recent experience in a related position is required, and within a similar setting
- Possession of a valid “G” Driver’s Licence
- Knowledge of and skill base in clerical functions and basic financial functions
- Basic knowledge and experience with with word processing (MS Word), spread sheets (MS Excel) and presentation (MS PowerPoint) software
- Strong time management and organizational skills
- Excellent communication, interpersonal and customer service skills
- A college diploma in Office Administration, or equivalent
- Experience operating facility booking management software

**How to Apply**:
Qualified applicants are invited to submit a cover letter and a detailed resume of education and experience by **12:00 noon, Wednesday, June 5, 2024.** The Township may begin the process of reviewing and selecting applicants for an interview at any time during this recruitment period.

**By mail or in-person**:
**Customer Service Representative**
Township of Minden Hills
7 Milne St, PO Box 359
Minden, ON K0M 2K0

**Job Type**: Casual

Pay: $19.48 per hour

Work Location: In person

Application deadline: 2024-06-05