Residential Support Worker

5 months ago

Hamilton, Canada Good Shepherd Centres Full time

**Residential Support Worker**

**Full-Time contract - up to 1 year**

Good Shepherd is seeking to fill multiple positions with varying schedules for our growing needs. If you are looking for a career working with amazing people while helping you community thrive, then this opportunity is for you and we want to hear from you. We urge individuals that have retired, semi-retired, are returning to the workforce, those that are new to Canada and recent graduates to also apply. At Good Shepherd, we are dedicated to building a diverse, inclusive equal and authentic workplace.

**Who We Are**

The work of Good Shepherd is based on a fundamental belief in providing hope and restoring dignity to the most vulnerable members of our community. Our services include emergency food and clothing; daily hot meals; emergency shelters for men, youth, families, women and children; transitional housing and education for homeless and street-involved youth; hospice palliative care; community mental health programs; and supportive housing programs. This opportunity is with our Good Shepherd - Arkledun, Womens' Services.

**Culture and Values**

We _see the good_ in people, not only the challenge. We hear the warmth in their voices. We recognize that we all have potential and promise. Our programs help to tear down the barriers that have impeded our community's most vulnerable citizens and help them to establish a path to a stable and healthy life.

At Good Shepherd, we recognize the inherent value of people living with addiction and their right to quality care and services. Good Shepherd is committed to integrating Harm Reduction practices into our programs and to prioritizing the rights, dignity, and choices of those who use substances. By integrating a Harm Reduction framework at Good Shepherd, we can decrease barriers to service and better support some of our community's most marginalized members.

**_
Hospitality_**, as inspired by St. John of God is at the heart of Good Shepherd's mission. This means that we welcome all people with compassion, acceptance and a spirit of generosity; creating opportunities for transformation. Hospitality embodies our **Values**, **Responsibility, Availability, Adaptability, Quality and Dignity.**

**How You Will Make an Impact**

The Arkledun Supportive Housing program provides low-barrier permanent supportive housing to cis women, trans and non-binary individuals who have experienced chronic homelessness in the community. The program will offer a hospitable and respectful environment for people who face significant personal and structural barriers to accessing and maintaining housing. Commitment to the provision of cultural safety and Trans/Gender positive space is prioritized. Arkledun will operate within a trauma-informed, feminist, anti-racist/anti-oppressive framework and firmly rooted in harm reduction principles.
- A demonstrated commitment to the values of responsibility, availability, adaptability, quality, and dignity
- Extend our mission to program participants via hands on client centered work, including but is not limited to: the provision of basic necessities, participant engagement, and support with group and case management functions
- The Residential Support Worker is vital to the successful operation of the program as they will assist program participants in the development of emotional and practical life skills
- Able to work in a challenging, fast-paced and rewarding values-based environment
- Demonstrate flexibility in the carrying out of work in response to participant and organizational needs and must be able to adapt to a fast-paced environment
- Responsible for participating in Good Shepherd's Health and Safety programs, procedures, procedures and work in compliance with the provisions of the Occupational Health and Safety Act and its regulations to minimize risk to clients, staff and others as well as to the property of the Good Shepherd

**What You'll Bring to Our Team**
- Possess knowledge, skills, and experience to support/enhance a residential environment that is culturally safe and Trans/Gender positive
- Be knowledge on gender-based violence, harm reduction, mental health, homelessness, and poverty
- A demonstrated commitment to the mission values of availability, responsibility, adaptability, quality and dignity is essential
- Applicants will have initiated post-secondary education or have a combination of post-secondary education and experience
- Understand and utilize feminist, client-directed, anti-oppression, anti-racism frameworks and harm reduction principles
- An appreciation and understanding of a range of issues impacting cis women, trans and non-binary individuals including abuse, poverty, homelessness, mental health and substance use
- Fluency in a 2nd language is an asset
- CPR certification or willingness to be certified is required
- Valid G license required
- Excellent interpersonal and conflict resolution skills
- Committed to anti-racist/anti-op

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