Branch Director

6 months ago


Burnaby, Canada The Group Master Full time

**Master, for over 70 years**
We lead in HVAC-R and have been recognized among Canada's best-managed companies since 2010. As the foremost private HVAC-R distributor in the nation, we have over 1,300 active employees across 55+ branches, 4 distribution centers, spanning from British Columbia to the Atlantic provinces, and nearly 30 branches in the United States.
**A Great Place To Work**
At Master, we offer a dynamic, stimulating, and enjoyable environment. With a strong belief in healthy and open communication, we embrace a close approach with all our colleagues. Teamwork is integral to our values, and it is through it that we achieve our greatest successes.

Master Group is currently seeking a highly motivated and skilled Branch Director to lead our team at our branch in Burnaby, BC. As a Branch Director, you will be responsible for planning, organizing, controlling, and evaluating branch operations to ensure efficient and effective performance. You will provide leadership, guidance, and support to staff, manage budgets, maintain administrative management, and cultivate strong relationships with clients, suppliers, and internal teams.

**What you will accomplish with us**:

- Plan, organize, direct, and evaluate branch operations to achieve organizational goals.
- Plan, administer, and control budgets for contracts, equipment, inventory, supplies, etc.
- Maintain effective administrative management practices.
- Provide support to client services, including answering client calls and offering technical support to clients and employees.
- Take client orders and ensure timely fulfillment.
- Plan and participate in annual inventory activities.
- Interview, hire, and oversee training of staff to ensure a skilled and motivated workforce.
- Manage internal staff, providing leadership, motivation, and coaching to achieve team goals.
- Maintain strong relationships with suppliers to ensure timely and efficient product availability.
- Develop and implement sales strategies to achieve objectives and increase revenue.
- Create a positive working climate that fosters sales efficiency and professional development of team members.
- Evaluate the needs of the team and make recommendations for necessary actions.
- Stay updated on markets, trends, and developments in the industry to stay ahead of competitors' activities.
- Develop and maintain good business relations with internal and external stakeholders.
- Resolve technical problems related to products in a timely and effective manner.
- Perform all other related duties as assigned.

**What You Bring to Our Team**:

- Excellent leadership, motivation, and coaching skills with a focus on people and results.
- Good interpersonal relationships and ability to work as a team player.
- Strong analytical skills and ability to support convictions with sound reasoning.
- Excellent skills in planning, organization, and time management.
- Ability to make decisions and work independently.
- Strong sales abilities and persuasiveness to drive revenue growth.
- Ability to work under pressure and meet deadlines.
- Proactive initiative and resourcefulness to solve problems and seize opportunities.
- Efficient and results-oriented approach to tasks and responsibilities.
- Diplomacy and courtesy in dealing with diverse stakeholders.

Compensation Information:
Base Salary Range: $75,000 - $100,000 annually

Supplemental Pay Types Include: annual bonus

Master is an equal opportunity employer, dedicated to fostering diversity and inclusion in our workplace. Elevate your career with us ????
**Competitive Benefits: In addition to a rewarding career within our team, we offer**
- Medical and dental coverage from day one, along with short and long-term disability protection
- Contribution to a collective registered retirement savings plan upon starting your role.
- Wellness spending account
- An employee assistance program including psychological, financial, and legal support.
- Access to telemedicine from the beginning of your employment.
- Reimbursement of professional association membership fees.
- Early vacation program.
- Flexible remote work policy


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