QA Manager

3 days ago


Mississauga, Canada Scotiabank Full time

Requisition ID: 162669

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

**Purpose**

Reporting to the Senior Manager, Global QA, Manager, Quality Assurance will be responsible for managing quality assurance activities for the Business units supported by Global QA team. This role will be relied upon to lead and work proactively and strategically, translating vision into tactics for execution as well as an understanding of best practice processes to meet the needs of the team.

**Accountabilities - Operational Management**
- Responsible for supporting the quality assurance program functionalities for all areas within AML Risk FIU.
- Act as a team lead on specific tasks and/ or projects assigned as required
- Monitor overall results of AML quality assurance reviews and report to Senior Manager/Directors and Senior Management of the AML Risk FIU including trends, performance against plan and significant findings. Recommend policy/procedural and operational enhancements to ensure a sustainable, risk-based AML Program.
- Develop meaningful, robust metrics and reporting of findings and progress against remediation objectives to management and other key stakeholders. Identify and periodically reconcile Key Performance Indicators (“KPI”) and Key Risk Indicators (“KRI”) to management and other key stakeholders and deliver detailed reports in a timely manner.
- Prepare monthly sampling selection and compile QA testing results in accordance with AML Risk FIU Global QA & Oversight Procedures.
- Maintain applicable QA tools including scoring methodology, Power BI reports, issue tracker and reporting templates. Own and manage the monthly reporting process.
- Contribute to the yearly quality assurance plan for the AML Risk FIU, ensuring the plan encompasses the Bank’s risk appetite.
- Analyze QA testing results to address patterns, themes, or trends that indicate potential weaknesses or gaps in the execution of AML Risk FIU controls and procedures. This includes employing process and systemic design analysis to determine how to build in safeguards and process changes to assist in compliance with applicable procedures.
- Be a change agent in the continuous improvement program to deliver and maintain a best-in-class quality assurance reports and stats; sharing best practice and lessons learned with the FIU Operations Units.
- Assist in pulling data and information requested by internal audit and external examiners as required.
- Own and manage the monthly reporting tasks in an accurate and timely manner to our stakeholders.
- Find creative ways to improve the automation of monthly reporting process to reduce the completion time and present relevant information to our stakeholders and users of QA data.

**Education / Experience**

Bachelor's Degree or College diploma in Accounting, Finance, Business or Technology based or associate degree Accounting, Finance or Business.

Excellent communication and interpersonal skills to identify and effectively communicate (oral and written) opportunities for improvement. Experienced in bank operations and related regulatory requirements, especially in assigned area(s).

3-5 years’ Experience in Anti-Money Laundering operations or compliance within the following areas.
- Transaction Monitoring
- Case Investigations
- STR Filing
- Customer Name Screening
- Sanction Screening

Location(s): Canada : Ontario : Mississauga

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.


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