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Laser Technician/cosmetic Assistant

6 months ago

North Vancouver, Canada WELL Health Technologies Corp Full time

**Job Title**: Cosmetic Assistant and Skin Care Consultant

**Job Type**: Permanent, Full-time

**Salary**: $25.00-$30.00 per hour

**About Us**:
**Requirements**:

- Experienced cosmetic assistant, medical aesthetician, LPN pr RN with knowledge of the cosmetic industry
- Experience in performing laser treatments is an asset but not required
- Previous experience assisting in Botox and Filler preparation is beneficial
- Experience with an EMR system (Accuro) is an asset but not required
- Strong understanding of skin, skin health, and medical-grade skincare products
- Exceptional customer service skills, warm personality, and excellent communication skills
- Passion for medical aesthetics
- Strong verbal and written communication skills, fluent in English
- Attention to detail and the ability to plan, organize, and prioritize work
- Ability to work independently as well as with a team
- Ability to analyze, problem-solve, and take initiative
- Open, positive, and accountable
- Possess a professional demeanor
- Polished, and poised in appearance
- Excellent sales techniques
- Experience with social media platforms and marketing is an asset
- Eagerness to learn about new treatments, techniques, and products
- Availability to work full-time hours (Monday-Friday)

**Key Responsibilities**:

- Provide first-rate service to cosmetic patients
- Assist cosmetic physicians with procedures
- Prepare patients for treatments: Botox drawn up, medical supplies laid out, face cleansed, photos, consent, topical numbing if needed, and go over post procedure care
- Ensure the smooth operation of the cosmetic side of the clinic
- Work closely with cosmetic doctors to optimize scheduling and assist with treatments
- Interact with patients to create a welcoming environment and build long-term relationships
- Quote patients for laser procedures, cosmetic services, and skincare
- Prepare patients and rooms for cosmetic treatments
- Take high-quality baseline and follow-up photos
- Conduct detailed consultations with patients regarding their concerns and goals
- Schedule and confirm cosmetic and laser consultation appointments
- Explain and assist with cosmetic consent forms
- Provide post-care instructions and answer patient questions
- Follow up with consultation leads to ensure appointments are booked
- Manage and handle private payments
- Work closely with the laser technician to ensure efficient scheduling of laser treatments and assist with treatments if necessary
- Collaborate with the clinic manager for smooth cosmetic operations and work on special projects as indicated
- Manage skincare and cosmetic product inventory, including tracking, ordering, and reporting on sales
- Assist patients who may have experienced product reactions or unintended treatment outcomes
- Stay updated on medical-grade skincare products and clinic services
- Follow clinic policies and procedures
- Keep detailed clinical notes
- Participate in cosmetic team meetings
- Keep patient information confidential and secure
- Assist in social media and marketing strategy

**Perks of the Job**:

- Happy and inclusive work environment
- Staff cosmetic treatments
- Skincare product discounts
- Free parking
- Provided uniform
- Access to a health care spending account
- Paid sick days, family days, and volunteer days
- Paid lunch breaks
- Wellness program
- Company events
- Ongoing training

WELL is committed to supporting a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and perspective. We strive to create an inclusive workplace where differences are celebrated and fuels our success - this is the WELL Way