Customer Service Representative

5 days ago


Gibsons, Canada Glass Doctor Full time

Are you professional, polished and detail-driven?
- Do you love to find solutions to problems and implement them?
- Do you thrive in a high-energy customer-service role where interruptions are frequent?

Specifically, you will:

- Be the first point of contact for customers and prospective customers to address their need and schedule them for service
- Convert leads to appointments and sales by providing quality helpful information
- Create accurate and complete work orders
- Follow up on outstanding quotes to earn their business
- Provide professional service and solutions to customers
- Communicate internally about customer opportunities and challenges

This role is a salaried position with clearly defined targets and objectives, and the opportunity and expectation to earn bonuses and commissions.

At Glass Doctor®, we don't just care about professional glass repair and installation. We care about people. Not just the people we help by providing expert installation and repair, but the professionals doing those services themselves. Glass Doctor® will treat you with the same respect and integrity that we treat our customers, because creating a culture of courtesy and professionalism is just as important to us as anything else - it's part of everything we do.

We are looking for a dedicated, helpful person who likes to solve problems and go above and beyond. If this is you, please APPLY now. We have locations in North Vancouver and the Sunshine Coast and offer hybrid/remote work options.

**Job Types**: Full-time, Commission, Permanent

Pay: From $59,000.00 per year

Additional pay:

- Bonus pay
- Commission pay

**Benefits**:

- Dental care
- Extended health care

Schedule:

- 8 hour shift

Work Location: Hybrid remote in Gibsons, BC



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