Manager, Privacy, Data

6 days ago

Toronto, Canada Manulife Full time

As a trusted partner to advisors, at Manulife Bank, we deliver sophisticated lending solutions and financial strategies that don’t just grow wealth, they amplify it. Built on a foundation of excellence and driven by bold innovation, we empower advisors to deepen relationships, unlock potential, and redefine success for their clients. We’re looking for visionaries who understand where banking is headed; those who can blend the precision of complex financial products with the possibilities of cutting-edge technology. Join us, and be part of a team where banking drives extraordinary outcomes.

As the Manager of Privacy, Data, and Controls, you will be responsible for ensuring that Manulife Bank complies with data protection regulations and maintains the highest standards of data privacy. As a member of Manulife Bank's Strategy, Governance and Controls team you will be part of the first line of defense and develop implement, and oversee processes and controls that protect sensitive information. This role requires a deep understanding of privacy laws, data management, and risk mitigation strategies.

**Position Responsibilities**:

- Privacy Governance: Develop and implement privacy policies and procedures to ensure compliance with applicable laws and regulations (e.g., GDPR, CCPA).
- Data Protection: Oversee the management and protection of sensitive data, including personal and financial information.
- Risk Management: Identify, assess, and mitigate privacy and data security risks across the organization.
- Training and Awareness: Design and deliver training programs to educate employees about data privacy and security best practices.
- Privacy Incident Response: Develop and manage an incident response plan as it pertains to privacy to handle data breaches and security incidents effectively.
- Audits and Assessments: Conduct regular and adhoc audits and assessments to ensure compliance with privacy regulations and internal policies.
- Stakeholder Engagement: Collaborate with internal and external stakeholders, including legal, IT, and compliance teams, to address privacy and data security issues.
- Reporting: Prepare and present reports on privacy and data security metrics to senior management and regulatory bodies.

**Required Qualifications**:

- Bachelor’s degree in Law, Information Security, or a related field.
- A master’s degree or relevant certifications (e.g., CIPP, CIPM, CISSP) is preferred.
- At least 5 years of experience in data privacy, data protection, or information security roles, with a proven track record of managing privacy programs.
- In-depth knowledge of Canada data privacy laws and regulations.
- Strong analytical, problem-solving, and decision-making skills.
- Excellent communication and interpersonal abilities.
- Demonstrated ability to lead manage projects, and drive organizational change.
- Ability to work in a fast-paced environment and handle multiple priorities effectively.

**When you join our team**:

- We’ll empower you to learn and grow the career you want.
- We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team, we’ll support you in shaping the future you want to see.

**About Manulife and John Hancock**

**Manulife is an Equal Opportunity Employer**

**Primary Location**

Toronto, Ontario

**Working Arrangement**

Hybrid
**Salary range is expected to be between**

$84,375.00 CAD - $151,875.00 CAD

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short

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