Medical Receptionist/assistant

3 days ago


Toronto, Canada Dawes Walk In and Family Practice Full time

Dawes Walk In and Family Practice is a medical clinic located in East York Toronto, providing comprehensive compassionate and quality health care for Durham and Toronto.

We are looking for a medical assistant/receptionist to support the clinic, and physicians in daily operations, and delivering patient care in line with our high standards of quality care. Education and previous experience in the related field are preferred. Knowledge of managing a clinical practice, EMR software (Accuro), office software and OHIP billings is an asset.

Excellent ability for direct patient interaction, professionalism, problem-solving skills, team player, integrity, an overriding sense of responsibility and dedication to patient care is required.

**Duties also include**:

- Coordinates patient care through the clinic: Scheduling of patient appointments, checking in, gathering patient demographics, answering questions, providing post-appointment follow up, and monitoring the waiting room.
- Accepts and processes calls from patients, doctor’s offices, labs, insurance companies, pharmacies, hospitals/urgent care centers and diagnostic centers.
- Completes necessary phone triage follow through events and documentation.
- Assists physician in communicating with patients and other health professional
- Answers inquiries by phone and in person in a helpful, respectful and efficient manner.
- Maintains appointment schedule and manages rescheduling.
- Maintains electronic medical record, performs tasks (including filing testing, uploading faxes, and filing, and booking referrals) in support of patient care.
- Ensures patient confidentiality.
- Assists physicians when requested.
- Filling of investigative findings in the patient EMR.
- Performs all other related clinical, administrative tasks or special tasks as required.
- Knowledge of OHIP billing, and submission

**General Skills and Abilities**:

- Works well in a team environment
- Good written and verbal communication skills
- Proficiency with Accuro EMR.
- Speed and accuracy
- Excellent problem-solving skills
- Demonstrates good judgment

**Salary**: $15.00-$16.00 per hour

Schedule:

- Monday to Friday
- Weekend availability

COVID-19 considerations:
To keep our staffs as safe as possible, we've installed clear plastic/glass barriers, and provided masks, gloves, and hand sanitizer. We have also made some other changes to our procedure in other to minimize potential exposure to staffs and patients.

Work Location: In person



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