Store Manager, Maple Leaf Square

7 months ago

Toronto, Canada Sport Chek Full time

**What you’ll do**

**Customer Service**
- Ensure execution of the Customer Experience and provides resolution for all customer concerns.
- Meets established service levels agreements for in-store services and order fulfillment.
- Provide exceptional omni-channel experience by offering in-store eCommerce sales and fulfilling eCommerce orders within defined service levels.

**Operations**
- Demonstrates and follows up on execution of visual compliance standards, store maintenance and pricing standards.
- Leads the implementation and execution of standard operating procedures (SOPs)
- Responsible to deliver annual corporate shrink targets through team education, enforcement of LP and audit standards and rigid inventory control.
- Follows and ensures compliance of all corporate LP, Cash and Audit, and OH&S policies and procedures.
- Ensures processes and systems are followed for the execution of tech shop service programs, including maintenance and compliance standards.
- Creates efficient store weekly scheduling for both sales and support functions.

**Training**
- Provide continuous feedback and coaching to Management & team members based on key metrics. and observed behaviours through Huddles, one on ones, and performance management coaching programs.
- Create development plans and conducts annual appraisals for management team and direct reports.
- Develops and leads recruiting and hiring strategy for store, maintains a complete team.

**Leadership**
- Acts as a brand ambassador, promoting our stores, brands, and people internally and externally.
- Continually motivates team and performance through recognition programs, store contests, customer compliments, etc.
- Maintain SportChek performance management expectations (feedback/coaching); this includes progressive discipline where necessary.
- Promotes and maintains a positive and motivating work environment (safe, inclusive, and empowering)

**What you bring**
- Proven ability to coach, mentor and develop department team and store team, through setting expectations, communication, coaching, feedback, and ongoing support.
- Results driven with the ability to build and manage a daily, weekly game plans for the department and store.
- Exceptional communication and organizational skills.
- Superior training and mentoring skills.
- 3-5 years retail management experience required.
- High energy, enthusiasm, and a drive to succeed.
- Basic computer skills required.

LI-RC1

**À propos de nous**

Chez Sport Chek, nous voulons trouver ce qui vous motive et vous aider à bâtir votre carrière. En tant que destination par excellence au pays pour les chaussures, les vêtements et les articles de sport, nous sommes d’avis que le sport et l’activité physique ont le pouvoir de façonner votre style, vos relations et votre esprit. Avec vos collègues de la famille d’entreprises Canadian Tire, vous ferez partie d’un réseau de personnes aux vues similaires qui s’inspirent de leur expérience collective pour mieux servir les clients de toutes les bannières d’un océan à l’autre. Joignez-vous à nous, il y a une place pour vous ici

**Notre engagement envers la diversité, l’inclusion et l’appartenance**

Nous nous engageons à favoriser un environnement où le sentiment d’appartenance est florissant et où la diversité, l’inclusion et l’équité font partie intégrante de tout ce que nous faisons. Nous croyons en la création d’une culture organisationnelle où les gens sont traités en tout temps avec dignité dans le respect de la religion, de la nationalité, du sexe, de la race, de l’âge, de la capacité perçue, de la langue parlée, de l’orientation sexuelle et de l’identité de chacun. Nous sommes unis dans notre objectif d’être ici pour contribuer à améliorer la vie au Canada.

**Accommodements

  • Concierge - Le Germain Maple Leaf Square

    1 day ago

    Toronto, Canada Groupe Germain Full time

    Veuillez noter que cet affichage est en anglais car ce poste requiert cette langue._ - ** Workplace**: Hotel Le Germain Maple Leaf Square - ** Status**: Full time (permanent) - ** Schedule**: Shift work based on weekly schedules, weekdays and weekends - ** Referral code**: RF2 **WHAT WE OFFER**: - Group insurances paid 50% by the employer - Access to the...

  • Assistant Food and Beverage Manager

    1 day ago

    Toronto, Canada Le Germain Maple Leaf Square Full time

    **Workplace**: Le Germain Maple Leaf Square, Downtown Toronto **Reporting to**: F&B Manager **Status**:Full time (permanent) **Schedule**: Shift work based on weekly schedules, weekdays and weekends **JOB DESCRIPTION**: Reporting to the Food & Beverage Manager, the Assistant Manager is responsible for guiding, coordinating, training and leading the F&B...

  • Guest Service/reservations Agent

    4 days ago

    Toronto, Canada Le Germain Maple Leaf Square Full time

    **Workplace**:Le Germain Maple Leaf Square **Reporting to**: Director of Front Office **Status**: Full time (permanent) **Schedule**: Shift work based on weekly schedules, weekdays and weekends **WHAT WE OFFER**: - Group insurances paid 50% by the employer - Access to the hotel gym according to occupancy - Employee referral program - Employee Assistance...

  • Guest Services Agent/reservations

    1 day ago

    Toronto, Canada Le Germain Maple Leaf Square Full time

    **Workplace**: Le Germain Maple Leaf Square **Reporting to**: Director of Front Office **Status**: Full time (permanent) **Schedule**: Shift work based on weekly schedules, weekdays and weekends **WHAT WE OFFER**: - Group insurances paid 50% by the employer - Access to the hotel gym according to occupancy - Employee referral program - Employee...

  • Room Attendant/housekeeping

    1 day ago

    Toronto, Canada Le Germain Maple Leaf Square Full time

    GDI is looking for passionate and dedicated team players to work with their partner, the ALT Ottawa! **Employer**: GDI **Workplace**:Hotel Le Germain Maple Leaf Square **Reporting to**: Housekeeping Manager **Status**: Full time and part time (permanent) **Schedule**: Shift work based on weekly schedules, weekdays and weekends Through its Hotel...

  • Concierge

    5 days ago

    Toronto, Canada Le Germain Maple Leaf Square Full time

    **Workplace**: Hotel Le Germain Maple Leaf Square **Status**:Full time (permanent) **Schedule**: Shift work based on weekly schedules, weekdays and weekends **WHAT WE OFFER**: - Group insurances paid 50% by the employer - Access to the hotel gym according to occupancy - Employee referral program - Employee Assistance Program for team member and their...

  • Steward

    3 days ago

    Toronto, Canada Le Germain Maple Leaf Square Full time

    **Workplace**: Hotel Le Germain Maple Leaf Square - **Status**: Full time (permanent) - **Schedule**: Shift work based on weekly schedules (weekdays, weekends, mornings and evenings) **WHAT WE OFFERED**: - Group insurances paid 50% by the employer - Access to the hotel gym according to occupancy - Employee referral program - Employee Assistance Program for...

  • Concierge

    1 day ago

    Toronto, Canada Le Germain Maple Leaf Square Full time

    **Workplace**: Hotel Le Germain Maple Leaf Square - **Status**: Full time (permanent) - **Schedule**: Shift work based on weekly schedules, weekdays and weekends **WHAT WE OFFER**: - Group insurances paid 50% by the employer - Access to the hotel gym according to occupancy - Employee referral program - Employee Assistance Program for team member and their...

  • Toronto Maple Leafs

    4 months ago

    Toronto, Canada MLSE Full time

    **Company Description** At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of...

  • Organizational Culture Intern

    3 months ago

    Toronto, Canada MLSE Full time

    **Company Description** At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of...

  • Night Auditor

    4 days ago

    Toronto, Canada Le Germain Maple Leaf Square Full time

    **Workplace**:Le Germain Maple Leaf Square **Reporting to**: Guest Services Manager **Status**: Full time (permanent) **Schedule**: Overnight, Shift work based on weekly schedules, weekdays and weekends You are a dynamic night owl, you show initiative and acute organizational skills, you love learning, you are people-oriented, you have an exceptional...

  • Assistant Manager, Sales

    3 months ago

    Toronto, Canada MLSE Full time

    **Company Description** At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of...

  • General Labour

    1 day ago

    Toronto, Canada Maple Leaf Foods Full time

    **GENERAL LABOUR** Considering a Career at Maple Leaf Foods? Do you consider yourself a team player? Are you double-vaccinated and eligible to work in Canada? If so, we want to hear from you! At MLF Cappola, we pride ourselves on our commitment to our team members and producing quality products! **Who we are!** **A Sustainable, Forward Thinking Protein...

  • Equipment Assistant, Toronto Maple Leafs

    6 months ago

    Toronto, Canada MLSE Full time

    **Company Description** At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of...

  • High School Pe

    7 months ago

    Toronto, Canada Maple Leaf Schools Full time

    **Vacancy Locations**: - Dalian, Tianjin, Chongqing, Zhenjiang, Luoyang, Shanghai, Yiwu, Xi’an, Haikou, Shenzhen, Xiangyang, Jinan, Wuhan and Horinger. **Salary and Benefits**: - **Annual Salary**:$53,000 - $71,000 CAD (based on recognized teaching experience) - **Health Insurance**:Premium medical insurance with emergency coverage in North America...

  • High School Pe

    4 days ago

    Toronto, Canada Maple Leaf Schools Full time

    Are you looking for a new, exciting opportunity to teach in China and travel? **High School PE Teacher Salary and Benefits**: - **Annual Salary**:$53,000 - $71,000 CAD (based on recognized teaching experience) - **Health Insurance**:Premium medical insurance with emergency coverage in North America during the summer holidays. - **Airfare**:Annual $2000CAD...

  • Product Manager, Square Staff Integrations and

    1 day ago

    Toronto, Canada Square Full time

    Company Description Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. To solve this problem, we expanded into software and built integrated solutions...

  • Event Customer Service Representative

    1 week ago

    Toronto, Canada Reimagined Parking Full time

    **Description**: **Location**:Lot 402 - 15 York Street (Maple Leaf Square) **Start Date**:January 1, 2025 **End date**: February 18, 2025 **Shift**: Event days only / hours vary (Depending on event)* **Deadline**:Monday, December 30th, 2024, at 5:00pm Event Customer Service Representative processing written transaction requests from Monthly Parking,...

  • Event Customer Service Representative

    3 weeks ago

    Toronto, Canada Reimagined Parking Full time

    **Description**: **Location**:Lot 402 - 15 York Street (Maple Leaf Square) **Start Date**:ASAP **End date**: February 28, 2025 **Shift**: Event days only / hours vary (Depending on event)* **Deadline**:Wednesday, December 18th, 2024, at 5:00pm Event Customer Service Representative processing written transaction requests from Monthly Parking, Transient...

  • Regional Field Manager

    3 months ago

    Toronto, Canada Encore Market Engagement Full time

    **Job Brief**: In this role, you will be leading and developing a team of sales and merchandising representatives. **What Encore's All About**: At Encore, we possess the expertise in field sales to ensure our clients are successful in their most critical market channels. Going deep with few...being nimble and responsive for us is more than a turn of phrase,...