Digital Communications Co-ordinator

4 weeks ago


St Catharines, Canada YMCA of Niagara Full time

Digital Communications Coordinator

**Location YMCA Association Services Office - St. Catharines**

**Pay Starting salary $50,000 - $54,000 annually**

**YMCA Membership Benefits**

**Employment Type Full time - Contract (3 months)**
**40 hours/week. Hours may include evenings and weekends.
**Placement Date Immediately
**Why Work for the YMCA?**

As a charitable organization, the YMCA of Niagara aspires to be a great workplace, committed to diversity, equity,

and inclusion, where different backgrounds, experiences, and identities are appreciated and celebrated. Guided

by our shared values - caring, health, honesty, inclusiveness, respect, and responsibility - the YMCA provides our

employees with meaningful jobs and the opportunity to make a difference in the lives of individuals and the health

of our communities. We recognize the contributions of our staff through growth opportunities and great benefits,

and the knowledge that their day-to-day actions have a positive impact on the health and wellbeing of the people

of Niagara.

**NATURE & SCOPE**

The role of the Digital Communications Coordinator is to provide support and security for information technology

technology systems and providing training to YMCA staff on the proper use of existing systems. The Digital

Communications Coordinator will also extract information and produce reports for management to use as required

or needed.

**RESPONSIBILITIES: -**

Assist in updating the YMCA website using WordPress, including posting new content, making edits,
troubleshooting issues, creating, and maintaining forms, tables, and automations
compelling copy, and deploying them to targeted audiences
- Coordinate, create, and schedule social media posts across all channels, ensuring consistent branding and
engaging content. Experience with video or animations is a plus Utilize graphic design principles and techniques to create visually appealing content using Adobe Suite,

Canva, and PowerPoint
- Communicate with internal clients to ascertain their strategic goals, offer solutions, and help drive
projects from concept to completion
- Respond to on-line reviews (i.e., google) adhering to the YMCA Digital Engagement Guidelines and best
practices
- Ensures consistency of brand, voice, and messaging across the Association
- Supports the design and delivery of the Print and Digital Association Marketing Materials
ads and maximizing digital opportunities through Association-wide CRM
- Monitors Two-way communication channels and messages for various audiences (participants, members,
YMCA staff and volunteers, stakeholders)
- Set-up and monitor Paid Advertising/Boosted Posts
- Contributes to the YMCA of Niagara's overall strategic objectives by improving user experience across

marketing and communications channels
- Work collaboratively within the marketing team to ideate integrations, lead generation and
communication channels
- Assistance with crisis communications as required
- Reporting, analysis, and metrics
- General administrative support to the Manager of Marketing and Communications

**QUALIFICATIONS:

- **

Bachelor’s degree in marketing, Communications, or applicable field
- Minimum of 5 years’ experience
- Familiar with all outlined computer programs and software
- Experience with Teams & Zoom virtual platforms.
- Experience & knowledge of SharePoint & One Drive for storing & accessing files remotely.
- Ability to work independently while managing multiple tasks
- Must have aptitude to work within a team environment
- Passion for technology and learning about new technologies
- Superior attention to detail and analytical skills
- A clear and satisfactory criminal reference check inclusive of the vulnerable sector search (CRC VSS) issued for
the YMCA of Niagara
- Successful applicants will be required to adhere to the YMCA of Niagara COVID-19 Vaccination Policy

**COMPETENCIES**:
**Problem solving**

Identifies an issue and works towards a solution

**Relationship building and collaboration.**

Builds positive interactions both internally and externally to achieve work related goals

**Communication**

Communicates in a thorough, clear, and timely manner and supports information sharing and goal achievement

across the YMCA***

**Conflict resolution**

Facilitates appropriate and timely solutions to conflict

**Integrity**

Always demonstrates responsible behaviour and maintains high ethical standards***

**Service orientation**

Deliberately identifies and creates opportunities to enhance each and every individual’s YMCA experience.

**APPLICATION PROCESS**

Interested applicants are invited to submit a cover letter and resume by noon on June 27th, 2023 to
- Internal applicants are encouraged to notify their supervisor before applying. _
- All applicants are thanked for their interest. Only those applicants being considered for an interview will be _
- Accessibility accommodations and materials in alternate formats for individuals with disabilitie



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