Scrum Master

7 days ago

Montréal, Canada Intact Full time

From coast-to-coast, our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. With our team, you’ll bring this purpose to life every day by living our Values, being open to change, and pursuing your goals.

In return, we’ll give you countless opportunities to learn and grow, alongside a diverse and passionate community of experts - the best the industry has to offer. You’ll be empowered to be your best self, do your best work, and make a meaningful impact. Here, you can help shape the future of insurance, win as a team, and grow with us.

**About the role**

**About you**

Do you consider product development a team sport? Are you the keeper of team happiness, performance and purpose? Are you a motivator, an instigator with a good sense of humour? Are you a really good listener, always willing to mold a process that serves the people and the product? Good We were looking for you

**Your mission**

As a Scrum Master, you play a crucial role in facilitating, shaping and reshaping the Agile process to keep the teams engaged and performing.

**What you will accomplish with us**:

- Act as a Scrum Master for the Customer Service team.
- Organize and facilitate the various Agile ceremonies.
- Create and foster a self-organized, cross-functional team.
- Provide support to the Product Owner and developers to ensure transparency of scrum artefacts and customer satisfaction.
- Remove obstacles or guide the team to do so by connecting them with the right people.
- Work closely with stakeholders to ensure all dependencies and impediments are communicated.
- Build a trusting and open environment where issues can be raised without fear of blame, retribution or being judged, with an emphasis on healing and problem-solving.
- Assist with internal and external communications, improve transparency, and radiate information.
- Lead by example.
- Collaborate with other Scrum Masters.
- Be part of the communities of practice for Scrum Masters.

**What you bring to the table**:

- Recognized Scrum Master Certification.
- At least 5 years of experience as a dedicated Scrum Master and 8 years experience in Agile product development.
- Good skills and knowledge of facilitation, situational awareness, conflict resolution, continuous improvement, empowerment and increasing transparency.
- Experience with a variety of Agile approaches and concepts in a large-scale context.
- Knowledge of the Atlassian suite tools, such as Jira and Confluence.

**Required profile**:

- You are engaging and motivated.
- You are passionate about building a great team culture.
- You have mastered the art of leveraging conflict situations for reflection and learning.
- You are organized and proactive, constantly planning a surprise for your team.
- You are a good listener, always checking your team’s pulse.

**#LI-IT #LI-Hybrid #IN-QC**

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

**What we offer**

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

- A financial rewards program that recognizes your success
- An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
- An extensive flex pension and benefits package, with access to virtual healthcare
- Flexible work arrangements
- Possibility to purchase up to 5 extra days off per year
- An annual wellness account that promotes an active and healthy lifestyle
- Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
- A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
- Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
- Inspiring leaders and colleagues who will lift you up and help you grow
- A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

**We are an equal opportunity employer**

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

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