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Veterinary Assistant/receptionist

1 month ago

Toronto, Canada VetStrategy Full time

Job Overview:
We are seeking a Veterinary Receptionist/Vet Assistant to join our team. As a Veterinary Receptionist, you will be responsible for providing exceptional customer service to our clients and ensuring the smooth operation of our veterinary clinic. This is a vital role in our practice, as you will be the first point of contact for clients and their pets.

**Responsibilities**:

- Greet clients and their pets with a warm and friendly demeanor
- Schedule appointments and manage the clinic's appointment calendar
- Answer phone calls and address client inquiries or concerns
- Check-in patients and update their records in the system
- Collect payments for services rendered
- Maintain cleanliness and organization of the reception area
- Assist with administrative tasks such as filing, data entry, and record keeping
- Collaborate with veterinary staff to ensure efficient workflow
- Assist DVM during appointments as needed.
- Animal restraint

**Experience**:

- Previous experience working in a veterinary clinic or animal care setting is preferred
- Knowledge of basic laboratory procedures is a plus
- Excellent customer service skills with the ability to handle difficult situations professionally
- Strong organizational skills and attention to detail
- Proficient computer skills, including experience with veterinary software systems

We offer competitive compensation and benefits packages, including medical insurance, retirement plans, and opportunities for professional development. If you are passionate about providing exceptional care to animals and their owners, we would love to hear from you.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off
- Store discount
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed

Supplemental pay types:

- Overtime pay

**Experience**:

- Veterinary Assistant: 1 year (preferred)
- Front desk: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person