Customer Experience Associate

2 weeks ago

Greater Sudbury, Canada TD Bank Full time

**TD Description**

Stay current and competitive. Carve out a career for yourself. Grow with us.

**Department Overview**

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long
- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.

We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.

Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.

In this role, you will:

- Process financial transactions like deposits, withdrawals and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
- Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
- Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
- Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
- Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
- Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
- Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
- Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

**Job Requirements**
- High School Diploma with over 1 year of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organizational, planning and time management skills to work in a fast-paced environment
- Hands on knowledge of using MS Office (Word, Excel and Outlook) and internet
- A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities
- A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

**Inclusiveness**

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

**Job Family**
- Retail Sales & Service

**Job Category - Primary**
- Retail Banking - Customer Service

**Job Category(s)**
- Retail Banking - Customer Service

**Hours**
- 15

**Business Line**
- TD Canada Trust

**Time Type**
- Part Time

**Employment Type**
- Regular

**Country**
- Canada

**Province/State (Primary)**
- Ontario

**City (Primary)**
- Sudbury

**Work Location**
- 1935 Paris Street

**Job Expires**
- 31-May-2023

  • (Can) Cashier

    6 days ago

    Greater Sudbury, Canada Walmart Full time

    **In addition to base salary, Walmart total compensation may also include bonus incentives, stock options, and more.** **What you'll do...** To provide exceptional customer service and assist in salesfloor operations in order to ensure a positive shopping experience and drive customer loyalty. **Minimum Qualifications...** Outlined below are the required...

  • Customer Experience Associate

    2 days ago

    Greater Sudbury, Canada TD Bank Full time

    403475BR Retail Banking - Customer Service Sudbury, ON March 20, 2023 Company Overview Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and...

  • Customer Experience Associate

    3 days ago

    Greater Sudbury, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...

  • Manager, Customer Experience

    5 days ago

    Greater Sudbury, Canada TD Bank Full time

    406290BR Retail Banking - Management Sudbury, ON April 14, 2023 Company Overview Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small...

  • Manager, Customer Experience

    5 days ago

    Greater Sudbury, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...

  • Bit Technician

    6 days ago

    Greater Sudbury, Canada Epiroc Customer Center Full time

    RESPONSIBILITIES: - Reconditioning steel - short-hole, Bolting, jumbo which consists of the following procedures: visual inspection, clean, cut, straightening, grinding, tapering and painting - Blade and button bit sharpening - Repair and service all shop equipment (in house) - Safeguard assets of the company - Establish a working relationship with fellow...

  • Quality Analyst

    7 days ago

    Greater Sudbury, Canada Epiroc Customer Center Full time

    The Quality and Environmental Lead is responsible to ensure a fully compliant system for all locations within the customer centers (CC) and the distribution centers (DC) across Canada. This includes creating and evaluating the quality and the environmental programs, including the sustainability program in alignment with the global 2030 targets. The position...

  • Consumables Associate

    7 days ago

    Greater Sudbury, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Consumables Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Consumables Associate is a customer service champion that contributes to the high-volume, fast-paced flow of merchandise from the backroom to the salesfloor. This Associate will function as part of a team to stock...

  • Sales Associate

    4 days ago

    Greater Sudbury, Canada Skater's Edge Source for Sports Full time

    Skater’s Edge Source for Sports is seeking sales associates to join their team! Are you passionate about sports? Able to provide great customer service? We have an opportunity for you! We are looking for part-time and full-time sales associates to join our team of knowledgeable sporting good experts. At Skater’s Edge Source for Sports we pride ourselves...

  • Cashier/customer Service

    4 weeks ago

    Greater Sudbury, Canada Rexall Pharma Plus Full time

    Customer Service Associate / Cashier **Responsibilities**: - Greet customers and provide excellent customer service - Process sales transactions accurately and efficiently - Handle cash, credit, and debit card transactions - Maintain a clean and organized checkout area - Assist customers with product inquiries and provide recommendations - Resolve customer...

  • Sales Associate

    6 days ago

    Greater Sudbury, Canada Sudbury Vacuum Full time

    Sudbury Vacuum is looking for an enthusiastic and energetic Retail Sales Associate to join our team! Duties Include: - Welcoming customers to the store and answering their queries (willing to train) as well as answering phone calls - Shipping and receiving orders as well as restocking displays - Small vacuum repairs (willing to train) - Maintaining a...

  • Inside Sales Associate

    21 hours ago

    Greater Sudbury, Canada Source Atlantic Full time

    Our Sudbury location is currently seeking an Inside Sales Associate,As an Inside Sales Associate you will also focus on working with our outside sales team to complete quotations for customers, source and price product, and find innovative solutions to service our customers.In this role, you will have the opportunity to develop and build long-lasting...

  • Directs Store Delivery Associate

    7 days ago

    Greater Sudbury, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Directs Store Delivery Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Directs Store Delivery Associate coordinates and efficiently processes direct and local merchandise for delivery to the salesfloor in order to ensure a positive shopping experience to drive customer loyalty....

  • Plasma Associate

    7 days ago

    Greater Sudbury, Canada Canadian Blood Services Full time

    Canadian Blood Services is looking for a **Plasma Associate **to join our dynamic **Plasma Operations **team in **Sudbury.** **Job category**: Laboratory and phlebotomy **Job posting ID**: 4390 **Employment status**:Regular part-time **Possible schedule/FTE**:0.73 **Classification**:USW 2010 **Salary/Rate of pay**:$26.94 **Application deadline**:...

  • Plasma Associate

    3 days ago

    Greater Sudbury, Canada Canadian Blood Services Full time

    Canadian Blood Services is looking for a **Plasma Associate **to join our dynamic **Plasma Operations **team in **Sudbury.** **Job category**: Laboratory and phlebotomy **Job posting ID**: 4390 **Employment status**:Regular part-time **Possible schedule/FTE**:0.73 **Classification**:USW 2010 **Salary/Rate of pay**:$26.94 **Application deadline**:...

  • Plasma Associate

    4 weeks ago

    Greater Sudbury, Canada Canadian Blood Services Full time

    Canadian Blood Services is looking for a **Plasma Associate **to join our dynamic **Plasma Operations **team in **Sudbury.** **Job category**: Laboratory and phlebotomy **Job posting ID**: 4299 **Employment status**:Regular part-time **Possible schedule/FTE**:0.73 **Classification**:USW 2010 **Salary/Rate of pay**:$26.94 **Application deadline**:...

  • Plasma Associate

    4 days ago

    Greater Sudbury, Canada Canadian Blood Services Full time

    Canadian Blood Services is looking for a **Plasma Associate **to join our dynamic **Plasma Operations **team in **Subury.** **Job category**: Laboratory and phlebotomy **Job posting ID**: 3888 **Employment status**:Regular part-time **Possible schedule/FTE**:0.73 **Classification**:USW 2010 **Salary grade**:N/A **Salary/Rate of pay**:$26.94 **Application...

  • Inside Sales Associate

    2 days ago

    Greater Sudbury, Canada Soucie Salo Safety Full time

    Established in 1955, Soucie Salo Safety Inc. has evolved from a retailer of work boots and clothing for the working man to a full line distributor of personal protective equipment and safety equipment for workers and companies in the mining, construction, forestry, government, health care, manufacturing, and service industries. A vital strength within...

  • Sales Associate LensCrafters

    2 weeks ago

    Greater Sudbury, Canada EssilorLuxottica Full time

    Requisition ID:  844788  Store # : 001962 LensCrafters  Position: Casual Part-Time Total Rewards:  At LensCrafters, we're passionate about bringing people better sight. And it takes thousands of people from all backgrounds to do this. By joining our team, you'll learn about the optical industry while developing the customer service and sales...

  • Customer Service/administrative Assistant

    4 weeks ago

    Greater Sudbury, Canada Nutrilawn Sudbury Full time

    Nutri-Lawn is one of Canada's leading lawn care companies, having locations from coast to coast and have been servicing lawns for over 30 years. **Job Type / Category** **Duties and Responsibilities** - Provide Administrative support and take on designated tasks. - Answer a high volume of inbound calls. - Provide information to new, existing, and potential...