Diagnostic Technician/patient Coordinator

6 months ago

London, Canada Laser Vision London Full time

Laser Vision London is a division of the Windsor Laser Eye Institute (WLEI), which was established in 1991. The WLEI is world-renowned for its work and contribution in developing standards of care in vision correction procedures and remains committed to uncompromised patient care.

Together, our surgeons have established a state-of-the-art clinic providing patients with the most advanced diagnostic and surgical technology available. Their goal is to provide patients with exceptional experiences and surgical outcomes.

In the role of **Diagnostic Technician/Patient Coordinator**, you will help support and be responsible for:

- Performing complete diagnostic testing procedures on patients during the consultation phase.
- Uploading diagnostic imaging to our electronic medical record (EMR) system for review.
- Supporting the use of the ophthalmic lasers with surgeons, as well as inputting surgeon preferences on cataract and refractive surgery days.
- Answering phones and providing information to patients.
- Booking consultations/surgeries including Cataract and Lasik.
- Entering new patient referrals into the EMR database and generating patient charts for consultations and any subsequent appointments as needed.
- Contact patients to remind them of their appointments.
- Manage all scanning and faxing including referrals/ pre and post op forms.
- Filing charts, and pulling charts as required.
- Manage patient intake, ensuring completion of consent forms, processing payments, and issuing receipts.
- Microsoft Excel/ Word
- EMR systems
- Strong communication skills
- Team player

**Education and Experience**:

- High School Diploma from recognized Canadian Secondary Institution required.
- Ophthalmic Technician/Assistant certification from a post-secondary institution preferred, but not mandatory.
- One (1) year of experience in a healthcare facility or medical office required.
- Must be legally eligible to work in Canada.

**Pay**:To be determined based on experience and qualifications.

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off

Schedule:

- Monday to Friday

**Education**:

- Secondary School (preferred)

Work Location: In person

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