Resident Manager

3 weeks ago


Vancouver, Canada Westbank Corp Full time

**Position**:Resident Manager - Onsite

**Location**: Vancouver, BC

Established 30 years ago, Westbank is a private real estate development practice, headquartered in Vancouver, Canada. We are dedicated to the creation of inspiring, mixed-use projects, concentrating primarily in our core cities of focus: Vancouver, Toronto, Seattle, Tokyo and San Jose. Our body of work includes residential, hotels, retail, creative workspace, district energy, net zero carbon initiatives, affordable housing, exhibitions and public art, with over $50B of projects completed or under development. As our practice has evolved, we have assembled a collection of cultural enterprises including restaurants, gyms, spas, music venues, private member clubs, fashion, dance schools and food halls, known as the Westbank Ecosystem, which we weave throughout our projects. We bring this ecosystem to life through collaborations with some of the most talented artists, architects, designers and entrepreneurs in the world. As we have evolved, we have taken on initiatives of greater ambition, in our cities of focus. We are always looking for talented, passionate and committed individuals to join our growing team. It’s our work together that makes it all possible.

We are seeking a professional, qualified individual for the position of Resident Manager for a 186-unit building in Vancouver. The Resident Manager is responsible to facilitate the efficient operation of the property, ensuring property maintenance, tenant relations, rent collections, investigating and resolving tenant complaints and issues, supervision of contractors, communicating with the Property Manager on operational issues, and assisting the building administrator and leasing agent with marketing and leasing duties when required.

**Job Duties & Responsibilities**:

- Ensure that the building is well maintained visually, mechanically and operationally
- Cleaning of all common areas and vacant suites
- Minor maintenance
- Co-ordinate contractor work
- Showing apartments to potential renters when required
- Organize and file appropriate records
- Control all keys / security systems for the common areas and units
- Post and/or deliver notices and other documentation to tenants as required
- Complete move-in and move-out condition reports
- Rent collection

**Qualifications**:

- Customer service oriented, with excellent oral and written communication skills
- Strong time management and ability to multi-task
- Excellent computer skills
- Availability to work flexible work schedule

**Salary**: $45,000.00-$60,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Evenings
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- On call
- Weekend availability

Application question(s):

- This role is on-site and you will need to live in the residence (with a reduction in rent), are you ok with these terms?

**Experience**:

- Microsoft Office: 2 years (preferred)
- Resident Management: 2 years (preferred)

Work Location: One location


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