Warehouse Administrator

2 weeks ago

Edmonton, Canada Guardian Construction & Maintenance Full time

**Position: Warehouse Administrator / Logistics Customer Service Rep**

**Salary: $23-25/hr**

**Location: East Edmonton**

**Permanent Fulltime position - Monday to Friday - 40 hours per week**

Currently seeking a warehouse administrator / logistics customer service rep for our busy cross dock warehouse. This position would be assisting customers with tracking orders, handling client issues, tracking inventory, updating tracking information, setting up client accounts, and working with drivers and other internal company staff. This position will be an ongoing support role with likely becoming permanent.

**Duties and Responsibilities**
- Process customer orders through WMS (Warehouse Management System) in an accurate, efficient manner
- Respond to customers with questions and information as needed
- Organize workflow as necessary
- Enter orders into TMS (Transportation Management System) as required for delivery by company vehicles
- Keep track of inventory on a daily and monthly basis within the inventory access software program
- Reconcile inventory records with actual product each month
- Send copies of reconciled inventory lists to customers
- Set up according to regulatory requirements, dangerous goods shipments and controlled product inventories
- Advise customers when orders are completed
- Assist Drivers with orders to be picked up
- Deal professionally with customer complaints in a quick, efficient and courteous manner
- Manage client expectations by investigating inquiries
- Quote rates for inbound and outbound shipments
- Confirmation of delivery times
- Support management and holiday relief
- Maintain safe work practices, good housekeeping and equipment safety at all times; report defective equipment, unsafe work procedures, and/or injuries, immediately upon observation
- Other duties assigned as needed

**Contact: Kavis - Senior Recruiter**

**Phone: 780 944 6869 Ext 706**

**Guardian Logistics**

**Job Types**: Full-time, Permanent

**Salary**: $23.00-$25.00 per hour

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Life insurance
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Overtime

Supplemental pay types:

- Bonus pay
- Overtime pay

**Experience**:

- warehouse inventory: 2 years (preferred)
- Warehouse Customer Service / Logistics: 2 years (preferred)

Work Location: One location

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