Claims Appraiser, Large Loss

1 week ago

Vancouver, Canada Intact Full time

From coast-to-coast, our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. With our team, you’ll bring this purpose to life every day by living our Values, being open to change, and pursuing your goals.

In return, we’ll give you countless opportunities to learn and grow, alongside a diverse and passionate community of experts - the best the industry has to offer. You’ll be empowered to be your best self, do your best work, and make a meaningful impact. Here, you can help shape the future of insurance, win as a team, and grow with us.

**About the role**

We’re looking for a Claims Appraiser, Major Loss, to join our growing team

In this role, you will use your analytical skills to manage the appraisal process for large commercial and personal property losses. You will work directly with customers and vendors to conduct inspections, identify the scope of damages, and create cost estimates for buildings requiring major repairs.

You’re analytical, solution-oriented, adaptable, and empathetic with a desire to help customers. Having financial and vendor management experience is ideal.

**What you’ll do here**:

- Determine and complete the scope of large losses, and prepare detailed repair estimates of damaged buildings.
- Travel on short notice to the customers’ location.
- Deliver excellent and empathetic customer service.
- Provide technical support to internal and external claims adjusters on the outcome of the estimate.
- Negotiate with vendors to obtain restoration cost agreements.
- Collaborate with vendors to ensure timelines and budgets are met.
- Work with the regular loss team for indefinite periods to support customer claims, when required.
- Share knowledge and offer technical training to improve control methods and processes.

**What you bring to the table**:

- Five to eight years of experience in post-claim appraisal with at least two to three years in large losses.
- Diploma in building appraisal and/or a relevant combination of education and experience.
- Technical and practical knowledge of restoration of damaged buildings.
- High-level knowledge of the Xactimate estimating software.
- Effective planning and organizational skills.
- Strong interpersonal skills and an inclination to find solutions.
- Intent to deliver positive customer experiences.
- Construction experience is preferred.
- Bilingualism in French and English would be an asset for this role.

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**What we offer**

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

- A financial rewards program that recognizes your success
- An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
- An extensive flex pension and benefits package, with access to virtual healthcare
- Flexible work arrangements
- Possibility to purchase up to 5 extra days off per year
- An annual wellness account that promotes an active and healthy lifestyle
- Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
- A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
- Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
- Inspiring leaders and colleagues who will lift you up and help you grow
- A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

**We are an equal opportunity employer**

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

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