Program Clerk

2 weeks ago


Surrey, Canada Fraser Health Full time

Why Fraser Health?:
Fraser Health has an exciting and challenging opportunity for a Program Clerk. Reporting to the Manager, this position performs staffing duties for a program(s) including allocating and calling in relief nursing and non-nursing staff to fill vacancies in accordance with applicable collective agreements. The Program Clerk makes arrangements for relief staff by receiving calls and making any necessary calculations to determine availability of existing staff according to established procedures utilizing a computerized staff scheduling system. Processes requests such as vacation, leave of absence, termination and maternity and parental leave, maintains timekeeping records for the staff utilizing a computerized payroll system and maintains related records and documentation. Performs clerical duties including typing technical and non-technical material utilizing word-processing software, arranges meetings and appointments as directed by the Manager, performs receptionist duties and sets up and maintains filing system. If you enjoy variety in your work then this position is ideal for you Innovators in the provision of quality residential care for over 400 seniors and persons with disabilities, Queen''''s Park Care Centre is located in the city of New Westminster. Queen's Park Care Centre opened BC's first subacute program in the fall of 2002, the aim of which is to help patients with recovery so they may return home more quickly. Queen's Park also provides specialized programs such as day health program, clinical outreach and William Rudd House, a 12 - bed residential home for younger disabled adults. At Fraser Health, we are committed to meeting the needs of our patients and residents by providing the care they need at the right time in the right place. People are our most important element of Fraser Health. In addition, we also recognize that providing the right tools and technology are two critical components of today's modern healthcare. For these reasons, and many more we invite you to join our dynamic team

Detailed Overview:
**Responsibilities**:

- Prepares and posts staff rotations and schedules for units by reviewing master rotations/flow sheets and transferring and extending information from master rotations; adjusts schedules to account for leaves of absences, vacancies, terminations and vacation and adjusts hours according to applicable collective agreements; identifies staff shortages and notifies units and/or Supervisor, Staffing Services.
- Makes arrangements for relief staffing by receiving notification from staff and/or Staffing Services, recording calls and making any necessary calculations such as staff/patient ratios to determine availability of existing staff according to established procedures; contacts relief staff and forwards information to the Program Manager and Staffing Supervisor; responds to inquiries related to staffing issues and refers complex problems to the Staffing Supervisor, as required for resolution.
- Allocates and calls in relief staff to fill vacancies resulting from unfilled positions such as shift changes, vacation, leaves of absence and sick leaves by utilizing a computerized staff scheduling system; processes requests in accordance with applicable collective agreements, prepares revised relief staff schedules and forwards to the Program Manager and Staffing Supervisor.
- Prepares vacation charts for the program(s) and performs related duties such as gathering information related to staff vacation time; processes requests such as vacation, leave of absence, termination. maternity and parental leave by preparing documentation, making necessary calculations and forwarding to Program Manager for approval in accordance with unit procedures; enters approved vacation time into the computerized staff scheduling system, notifies staff of approved vacation time and requests further information from employees when vacation time is denied; identifies vacation and statutory days that must be used by year-end and notifies staff and the Program Manager, as required.
- Maintains related records and documentation such as attendance records, paid leave forms and relief staff availability; assists the Program Manager and Business Support Assistant to complete forms ensuring position control tracking on documentation is correct, submits to the Program Manager for approval and forwards information to Human Resources, as required.
- Arranges meetings and appointments as directed by Staffing Manager by booking interviews, seminars, staff meetings and meeting rooms; contacts appropriate personnel as needed.
- Performs receptionist duties such as receiving visitors, answering/directing incoming calls for program staff, taking messages, answering routine inquiries and providing information of a general nature.
- Sets up and maintains filing system(s) for materials such as correspondence, personnel records, equipment and supply records by indexing binders, creating and la


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