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Field Services Administrator 3
4 months ago
Powered by water... and by people like you
Providing clean electricity to 4 million customers takes a diverse workforce and that’s where you come
in. We need your talent to help us build major projects to meet growing demand. To help our
customers find clean energy solutions for their homes and businesses and to be ready to respond
during storms and outages to keep our system reliable.
Working for BC Hydro is meaningful. And now, the stakes have been raised as we work towards a
solution to climate change while safely providing clean, affordable electricity to our customers.
We offer a healthy work life balance, training opportunities and career progression. We're proud to be
ranked as one of B.C.'s Top Employers and one of Canada's Best Diversity Employers. Join us as we
build an even cleaner B.C.
**JOB DESCRIPTION**
**Duties**:
- Processes accounting, financial, vehicle use and other business performance documentation
such as: reconciling project or work man agement related reports; preparing cost control reports
- and draft narratives on project and/or work performance and vehicle use tracking statements,
- reports and summaries; makes recommendations to manager based on findings.- May be required to participate in the planning, scheduling, coordination and organization of office
accommodations and moves of em ployees, arrange phone and office equipment relocations; may
- be required to act action for building facility issues such as HVAC, building security systems,
- janitorial issues, etc.- May be required to perform work leadership and coordination of lower level Field Service
Administrator and other staff. Investigates and resolves escalated problems and issues referred
- from lower level Field Services Administrator (FSA) and other staff.- Performs all of the same functions as the Field Services Administrator 1 and 2 jobs as required.
- Performs minor duties related to the above duties that do not affect the rating of the job.
**Qualifications**:
***
- Supervisory skills, office procedures, practices, routines, filing systems document processing,
- reception and telephone answering techniques and knowledge are typically acquired through
- graduation from High School plus completion of #Overview of Electrical Utility Operations#
- (offered through EITI or an equivalent institution) and in house BC Hydro courses or equivalent in
- Supervisory skills, personal computer and related word processing /spreadsheet/ presentation/
- Contract Requisition, Click Schedule, basic Distribution Analysis and Design (DAD), Power ON,
- Service link, Business Performance Reporting (BPR), Gateway Web, Customer Caser System
- (CCS), MS Projects, Indus Service Suite (ISS)/Work Management, Resources on Demand,- A minimum of one (1) year of general clerical and administrative experience as a Field Services
Administrator 2 or two (2) years e quivalent experience in general clerical admin plus work order
- management, cust administration, materials issues management, time capture, billing/expenses,
- and business/financial performance reporting including demonstrated proficiency with PC
- operation.- Satisfactory performance on this job requires approximately six (6) additional months to acquire
the knowledge and skills necessary to perform the full scope of the job.- Previous supervisory experience is an asset.
- Well developed oral, written and interpersonal communication and organisation skills.
**ADDITIONAL INFORMATION**
***
**This position is affiliated with the Movement of United Professionals union (MoveUP/COPE).**
- This is a full-time temporary (FTT) opportunity for approximately 12 months.
- Required to work Storm Room dispatching trouble orders to crews taking over dispatch from
Restoration Center when required initiated by BC Hydro Restoration Center.
- Proficient knowledge of DWS (Distribution Work Scheduler) is considered an asset.
- Maintaining and scheduling mandatory training logs for crews.
- Occasional travel between Chilliwack and Hope headquarters (approximately 6 - 8 times a year)
and travel from Chilliwack to Abbotsford (approximately 3 - 5 times a year) will be required to
support neighboring district during storms and for vacation coverage.
We're always looking for exceptional people to bring new ideas, fresh thinking and the motivation
to help shape the electricity system in B.C. It's an exciting time to be a part of our team as we
invest in our system and prepare to meet the challenges of tomorrow.
Our values guide our work. Want to join us?
We are safe.
We are here for our customers.
We are one team.
We include everyone.
We act with integrity and respect.
We are forward thinking.
BC Hydro is an equal opportunity employer.
minorities, women, Indigenous peoples, persons with disabilities, persons of minority sexual
orientations and gender identities, and others with the skills and knowledge to productively
engage with diverse communities.
We are also happy to provide reasonable a
