Team Lead,

1 month ago

Brampton, Canada City of Brampton Full time

**Job Description**:
**JOB TITLE**:Team Lead, (Time & Attendance, Absence Management, Scheduling)

**DEPARTMENT**:Corporate Support Services

**POSTING NUMBER**:105239

**NUMBER OF POSITIONS**:1

**JOB STATUS & DURATION**:Temporary 24-months

**HOURS OF WORK**:35 hour workweek

**LOCATION**:Hybrid Model - when working onsite, you will report to the location of West Tower.

**SALARY GRADE**:7

**HIRING SALARY RANGE**:$107,156.00 - $120,551.00 per annum

**MAXIMUM OF SALARY RANGE**:$133,945.00 per annum

**JOB TYPE**:Management and Administration

**POSTING DATE**:February 15, 2023

**CLOSING DATE**:February 28, 2023

**AREA OF RESPONSIBILITY**:
Reporting to the Program Manager, IT, this position is responsible for innovating and maintaining the Corporate Departmental technologies platforms providing data, services, and solutions to related technology environments. This includes day-to-day management of professional IT staff and collaboration with operating units to meet key service deliverables for supporting programs to meet operational effectiveness and corporate service standards. This role provides leadership to Subject Matter Experts (SME’s) within the section including mentoring, coaching and performance management.

**OPERATIONAL SUPPORT**
- Provide daily direction and mentoring to IT professional staff, creating a team environment that ensures high performance.
- Review and prioritize operational tasks, project requests, and work plan schedules and assigns work duties according to technical skill of the IT professional staff in order to meet business requirements and Service Level Agreements.
- Manage resource scheduling and task execution compliance to plans and objectives. Responsible to review and participate in the development of roadmaps involving information technologies and the creation of processes and procedures for the solution builds, deployment, operationalization, and monitoring.
- Plan and execute, along with team, all projects, initiatives, and operational activities. Ensure that projects meet business requirements and goals, fulfil end-user requirements, and identify and resolve systems issues. Ensure regular preventive operational measures are identified and implemented to maintain Service Level Agreements. Proactively raise issues or concerns with the Manager.
- As an IT professional, provide senior level technical support to complex projects and those assigned by manager to meet operational effectiveness and corporate service standards.
- Evaluate results of integration projects, then report and make recommendations based on findings.
- Maintain technology that will feed into and align to overall IT architectural plans.
- Review Request for Proposals (RFPs) and other information technology projects documents for technology related content.
- Provide leadership and guidance in management and control of implementation processes to facilitate the successful delivery of programs.
- Make decisions on the functional requirements, oversees the development and implementation of initiatives that support business deliverables.

**STAFF MANAGEMENT**
- Assess, monitor section members’ performance goals, review performance against goals and discipline as required to meet operational effectiveness.
- Ensure staff compliance with regulatory provisions, i.e. Occupational Health & Safety, and the City’s policies and procedures.
- Coaches and develops staff for personal and corporate advancement through career development, training programs, and other resources to ensure continued technical and professional development.
- Interview, recruit and hire staff to meet operational effectiveness.

**CUSTOMER SERVICE**
- Handle and respond to escalated complex issues through effective investigation, mediation, and conflict resolution.
- Answer queries and responds to requests from internal customers, vendors, consultants, and the public. Is available to assist team members in the handling of complicated and escalated concerns, as well as in system emergencies, providing prompt accurate responses.

**RELATIONSHIP MANAGEMENT**
- Build and maintain relationships with all areas of IT and business units across the organization to have a full end to end understanding of business processes and related technology to better integrate technology and provide solutions.
- Liaise and interact with internal and external stakeholders, government agencies, consultants, and vendors to establish standards and criteria for all current and future initiatives.

**COMMUNICATION AND REPORTING**
- Attend and represent department on various meetings to present reports, recommendations and respond to enquiries for defined programs.

**CORPORATE CONTRIBUTION**
- Ensure documented plans, SOPs, methodologies, architecture models meet Corporate IT standards. Cultivate and disseminate to team members, peers and non-IT staff/users, knowledge of technology best practices which leads to technical competency and consistency within the

  • Team Lead

    2 weeks ago

    Brampton, Canada Activate Games Full time

    **DESCRIPTION OVERVIEW** Are you all about the future of gaming? Do you LOVE talking with people? Activate is looking to hire a Team Lead to join our team! Activate is Canada’s first full-scale interactive gaming facility. As a Team Lead, your primary responsibilities are to ensure customers receive a positive experience during their visit to Activate...

  • Team Lead

    2 weeks ago

    Brampton, Canada American President Lines Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: ID:  537953 Location:  Brampton On, CA CEVA Logistics is one of the leading logistics companies globally, with over 1,300 facilities in more than 170 countries offering a complete range of contract logistics, freight forwarding, transportation and...

  • Team Lead

    2 weeks ago

    Brampton, Canada American President Lines Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: ID:  537953 Location:  Brampton On, CA CEVA Logistics is one of the leading logistics companies globally, with over 1,300 facilities in more than 170 countries offering a complete range of contract logistics, freight forwarding, transportation and...

  • Team Lead

    2 weeks ago

    Brampton, Canada American President Lines Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: ID:  537953 Location:  Brampton On, CA CEVA Logistics is one of the leading logistics companies globally, with over 1,300 facilities in more than 170 countries offering a complete range of contract logistics, freight forwarding, transportation and...

  • Team Lead

    7 days ago

    Brampton, Canada American President Lines Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: ID:  537953 Location:  Brampton On, CA CEVA Logistics is one of the leading logistics companies globally, with over 1,300 facilities in more than 170 countries offering a complete range of contract logistics, freight forwarding, transportation and...

  • Team Lead

    7 days ago

    Brampton, Canada American President Lines Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: ID:  537953 Location:  Brampton On, CA CEVA Logistics is one of the leading logistics companies globally, with over 1,300 facilities in more than 170 countries offering a complete range of contract logistics, freight forwarding, transportation and...

  • Team Lead

    4 weeks ago

    Brampton, Canada Roots Full time

    Trinity Common - Store 114, 30 Great Lakes Dr., Brampton, Ontario, Canada Req #109 Tuesday, March 12, 2024 WHY JOIN ROOTS? Roots is not only a brand, it’s a culture and lifestyle. We look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet. ...

  • Team Lead

    3 weeks ago

    Brampton, Canada Roots Full time

    Trinity Common - Store 114, 30 Great Lakes Dr., Brampton, Ontario, Canada Req #109 Tuesday, March 12, 2024 WHY JOIN ROOTS? Roots is not only a brand, it’s a culture and lifestyle. We look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet. ...

  • Team Lead

    3 weeks ago

    Brampton, Canada Roots Full time

    Trinity Common - Store 114, 30 Great Lakes Dr., Brampton, Ontario, Canada Req #109 Tuesday, March 12, 2024 WHY JOIN ROOTS? Roots is not only a brand, it’s a culture and lifestyle. We look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet. ...

  • Team Lead

    3 weeks ago

    Brampton, Canada Roots Full time

    Trinity Common - Store 114, 30 Great Lakes Dr., Brampton, Ontario, Canada Req #109 Tuesday, March 12, 2024 WHY JOIN ROOTS? Roots is not only a brand, it’s a culture and lifestyle. We look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet. ...

  • Team Lead

    1 week ago

    Brampton, Canada Dynacare Full time

    **Dynacare is looking for a Team Lead - Specimen Processing to join our team in Brampton, ON.** **This is a full time role working 7pm-3am or 8pm-4am based on operational needs.**: The Team Lead, shall lead and guide employees to work towards achieving optimal productivity in the day-to-day operations of the unit. To direct the work activities, provide...

  • Team Lead

    1 day ago

    Brampton, Canada Dynacare Full time

    **DIS- Team Lead** Dynacare is committed to supporting all employees to elevate their skills and grow throughout their time with us. We here at Dynacare thrive on building diversity and inclusion. We want everyone who joins to feel part of our team and community. **You will contribute by**: - Work under the direction of the Divisional Manager, assisting...

  • Production Team Lead

    6 days ago

    Brampton, Canada Wonderbrands Full time

    About us Wonderbrands is a leading North American bakery (formerly Weston Foods, fresh and frozen businesses) with 140 years of experience in baking packaged breads, artisan breads, and donuts. We are one of the largest bakeries in North America and makers of Wonder Bread, Country Harvest, D’Italiano, Gadoua, and Casa Mendosa. Wonderbrands, a division of...

  • Team Lead Operations

    2 weeks ago

    Brampton, Canada Metro Supply Chain Full time

    Team Lead Operations 9 West Dr, Brampton, ON L6T 4T2, Canada Req #2906 Thursday, May 23, 2024 Join our team Metro Supply Chain is a strategic supply chain solutions partner for some of the world’s fastest growing and most recognizable organizations. We advance our customers’ business through innovative, real-world solutions within a culture...

  • Team Lead Operations

    1 week ago

    Brampton, Canada Metro Supply Chain Full time

    Team Lead Operations 9 West Dr, Brampton, ON L6T 4T2, Canada Req #2906 Thursday, May 23, 2024 Join our team Metro Supply Chain is a strategic supply chain solutions partner for some of the world’s fastest growing and most recognizable organizations. We advance our customers’ business through innovative, real-world solutions within a culture...

  • Team Lead

    3 weeks ago

    Brampton, ON, Canada Roots Corp. Full time

    Tuesday, March 12, 2024 WHY JOIN ROOTS? Roots is not only a brand, it’s a culture and lifestyle. We look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet. In addition to our customers, an intrinsic part of our success has always been the...

  • Team Lead

    3 weeks ago

    Brampton, ON, Canada Roots Full time

    Trinity Common - Store 114, 30 Great Lakes Dr., Brampton, Ontario, Canada Req #109 Tuesday, March 12, 2024 WHY JOIN ROOTS? Roots is not only a brand, it’s a culture and lifestyle. We look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet. In...

  • Team Lead Warehouse

    1 week ago

    Brampton, Canada Metro Supply Chain Full time

    Team Lead Warehouse 165 Summerlea Road, 165 Summerlea Road, Brampton, Ontario, Canada Req #2930 Monday, June 3, 2024 Join our team Metro Supply Chain (MTH) is a strategic supply chain solutions partner for some of the world’s fastest growing and most recognizable organizations. We advance our customers’ business through innovative,...

  • Team Lead Warehouse

    7 days ago

    Brampton, Canada Metro Supply Chain Full time

    Team Lead Warehouse 165 Summerlea Road, 165 Summerlea Road, Brampton, Ontario, Canada Req #2930 Monday, June 3, 2024 Join our team Metro Supply Chain (MTH) is a strategic supply chain solutions partner for some of the world’s fastest growing and most recognizable organizations. We advance our customers’ business through innovative,...

  • Returns Team Lead

    2 months ago

    Brampton, Canada Metro Supply Chain Full time

    JOIN OUR TEAM Metro Supply Chain (MTH) is a strategic supply chain solutions partner for some of the world’s fastest growing and most recognizable organizations. We advance our customers’ business through innovative, real-world solutions within a culture that supports our communities, protects our environment, and enables our team to thrive. Managing 14...