Technical Service Representative
4 weeks ago
The Technical Service Representative’s role is to be a drilling specialist to support customers in the region and throughout the country as required. In addition, to ensure business growth by demonstrating products and service superiority.
RESPONSIBILITIES:
- Champion the sales growth of all RDT products in specific region
- Work closely and support the sales team in their marketing efforts of our RDT products
- Provide and present detailed service reports on product performance
- Develop and recommend technical parameters with key customer contacts
- Identify areas for performance improvement and propose solutions to customers
- Document competitor activities
- Possible vacation relief in other areas
EXPERIENCE:
- Computer literacy in Microsoft Office and Outlook
- Report preparation and presentation Good knowledge of excel, able to run spread sheets and calculations, Word
- Experience with grinding equipment and techniques considered an asset
- Open pit mining experience would be an asset
- Ability to communicate in French would be an asset
KNOWLEDGE/EDUCATION:
- Computer literacy in Microsoft Office and Outlook
INTERNAL QUALIFICATIONS:
SKILLS AND ABILITIES:
- Business and target oriented
- Determination to provide customer satisfaction
- Self-motivated and results oriented
- Able to absorb new concepts quickly
- Highly developed communication and interpersonal skills
- Dedicated team player who will provide unprecedented customer support at all times
- Willingness to travel extensively
- Able to give presentations about products improvements / test results
- Able to independently drive on mine sites and deal with different departments on site
**United. Inspired**. Performance unites us, Innovation inspires us, and commitment drives us to keep moving forward.
In the 150 countries where you can find Epiroc, we encourage our employees to take ownership of their own development and careers with the support from their leaders.
We are committed to give you every opportunity to succeed in a culture of innovation, diversity and collaboration, combined with a caring atmosphere.
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